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bike-discount.de/en
Reviews:

16,153 reviews in the last 12 months57,991 total reviews  

4.81
Excellent

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Most relevant positive review

Oct 29, 2023
 Verified review
I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Dec 7, 2023
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Dec 3, 2023
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Answer by bike-discount.de/en
Dec 4, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Nov 23, 2023
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Nov 13, 2023
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Answer by bike-discount.de/en
Nov 13, 2023
Dear customer, thank you for your feedback and enjoy your order. Is there anything else we can do for you? You are very welcome to contact us at any time using our contact form.
Nov 5, 2023
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Answer by bike-discount.de/en
Nov 6, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Nov 2, 2023
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Answer by bike-discount.de/en
Nov 2, 2023
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication about a problem in our system from you. If you have any problem with your ordered items, please contact us through our contact form. Thank you for your understanding.
Oct 24, 2023
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Answer by bike-discount.de/en
Oct 24, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Oct 20, 2023
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Answer by bike-discount.de/en
Oct 23, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
LF
Ludo F.
Boortmeerbeek
Oct 11, 2023
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Answer by bike-discount.de/en
Oct 11, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Oct 9, 2023
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Answer by bike-discount.de/en
Oct 10, 2023
Dear customer, thank you for your review and your order! We hope you enjoy the articles you have ordered. Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Oct 2, 2023
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Answer by bike-discount.de/en
Oct 4, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Oct 1, 2023
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Answer by bike-discount.de/en
Oct 2, 2023
Dear customer, thank you for your order and your review. The feedback of our customers is very important to us, so I have checked in our system what the reason could be: We are pleased that you can benefit from our low prices. Unfortunately, in order to continue to guarantee you the best possible prices, we cannot offer free returns for all countries. However, we regularly review the options and assure you that we offer fair conditions to our customers. You can view our return conditions for your delivery country transparently on our website at any time before purchasing. We therefore ask you to understand our procedure. A note on our own behalf, after reading your previous communication with our customer service: We can of course understand that our customers are not satisfied with us in some individual cases and we are always happy to receive criticism, which helps us to improve. However, our employees are always just as happy to receive respectful and polite communication as our customers, thank you very much.
Sep 27, 2023
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Answer by bike-discount.de/en
Sep 28, 2023
Sehr geehrter Kunde, vielen Dank für Ihr Feedback. Ich habe sorgfältig geprüft, was der Grund für Ihre Bewertung sein könnte. Ich konnte feststellen, dass Sie offenbar keine valide Rechnungsadresse angegeben haben. Dies ist zwingend notwendig. Wir haben Sie darüber in Kenntnis gesetzt, leider aber keine Antwort von Ihnen erhalten. Wenn Sie diesbezüglich Fragen haben, setzen Sie sich bitte mit uns in Verbindung, damit wir Ihnen helfen können. Vielen Dank für Ihr Verständnis.
Sep 19, 2023
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Answer by bike-discount.de/en
Sep 20, 2023
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.