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bike-discount.de/en
Reviews:

16,153 reviews in the last 12 months57,991 total reviews  

4.81
Excellent

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Most relevant positive review

Oct 29, 2023
 Verified review
I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Apr 27, 2024
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Answer by bike-discount.de/en
Apr 29, 2024
Dear customer, thank you for your feedback. I have checked your request. Unfortunately, something has indeed gone wrong here, for which we must apologize. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
Apr 24, 2024
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Answer by bike-discount.de/en
Apr 24, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 19, 2024
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Answer by bike-discount.de/en
Apr 19, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 19, 2024
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Answer by bike-discount.de/en
Apr 19, 2024
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have since been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Apr 18, 2024
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Answer by bike-discount.de/en
Apr 19, 2024
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have since been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Apr 18, 2024
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Answer by bike-discount.de/en
Apr 19, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 16, 2024
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Answer by bike-discount.de/en
Apr 16, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 15, 2024
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Answer by bike-discount.de/en
Apr 16, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 14, 2024
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Answer by bike-discount.de/en
Apr 15, 2024
Dear customer, in our webshop we inform you transparently in several places about the assumption of the return costs, we ask for your understanding!
Apr 12, 2024
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Answer by bike-discount.de/en
Apr 12, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 9, 2024
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Answer by bike-discount.de/en
Apr 9, 2024
Lieber Kunde, danke für Ihr Feedback. Leider können wir keine Kommunikation in unserem System von Ihnen finden. Falls Sie ein Problem mit Ihren bestellten Artikeln haben sollten, wenden Sie sich bitte über unser Kontaktformular an uns. Vielen Dank für Ihr Verständnis.
Apr 8, 2024
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Answer by bike-discount.de/en
Apr 9, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 8, 2024
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Answer by bike-discount.de/en
Apr 9, 2024
Dear customer, unfortunately there were bottlenecks in our logistics due to a sharp increase in sales. This has slightly increased the delivery time for individual customer orders. We apologize for any inconvenience this may have caused.
Apr 7, 2024
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Answer by bike-discount.de/en
Apr 8, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 6, 2024
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Answer by bike-discount.de/en
Apr 8, 2024
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Apr 5, 2024
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Answer by bike-discount.de/en
Apr 5, 2024
Dear customer, thank you for your feedback. I have reviewed your case. We are sorry that you are apparently not completely satisfied. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.
Apr 4, 2024
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Answer by bike-discount.de/en
Apr 4, 2024
Dear customer, thank you for your order and for your feedback. Is there still anything we can do to help you? Please feel free to contact us at any time using our contact form.
Mar 31, 2024
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Answer by bike-discount.de/en
Apr 2, 2024
Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you? Please feel free to contact us at any time. We hope you enjoy your ordered products.
Mar 21, 2024
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Answer by bike-discount.de/en
Mar 22, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Mar 14, 2024
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Answer by bike-discount.de/en
Mar 14, 2024
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.