it-market.com powered by Cybertrading GmbH- Logo - reviews

it-market.com powered by Cybertrading GmbH
Reviews:

123 reviews in the last 12 months267 total reviews  

4.81
Excellent

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Most relevant positive review

Feb 27, 2024
 Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.

Most relevant negative review

Jan 19, 2024
 Verified review
I have ordered 3 brand new switches but I have received 2 new switches and one used without genuine accesorries. This is unacceptable, your sales team doesnt seems to be concerned about it. Missing parts has been send in another package but those was used with scratches and they was not genuine, and still missing some parts. Also I'M NOT ABLE TO RE-SELL IT AS BRAND NEW. I must say that, after purchase your services are low, and I think you are selling little used/outlet devices as new. I will never come back for other purchases, and I dont have time for long conversations and reclamations processes. In my career I have ordered many Aruba switches and never got so old firmwares and open boxes are unacceptable. Attached picture is: on top what I got in the package and on bottom - genuine Aruba accesorries. I will also give you an comment on google to warn other buyers on what you are selling.
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Reviews for it-market.com powered by Cybertrading GmbH

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Mar 18, 2024
 Verified review
Very good service and attention
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Answer by it-market.com powered by Cybertrading GmbH
Mar 19, 2024
Thank you for taking the time to share your feedback with us.
Apr 9, 2024
 Verified review
very competent and competitive
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Answer by it-market.com powered by Cybertrading GmbH
Apr 10, 2024
Thank you so much for your feedback!
Feb 2, 2024
 Verified review
Fast and professional service
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Answer by it-market.com powered by Cybertrading GmbH
Feb 2, 2024
Thank you so much for taking the time to leave us this kind review.
Jun 11, 2024
 Verified review
Quick response, good price
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Answer by it-market.com powered by Cybertrading GmbH
Jun 20, 2024
Thank you for taking the time to leave us a review. We are thrilled that our quick response and competitive pricing were able to meet your expectations.
Apr 18, 2024
 Verified review

Excelent is not enought!

Excelent is not enough!
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Answer by it-market.com powered by Cybertrading GmbH
Apr 19, 2024
Thank you for your very kind words! We value your opinion and thank you for taking the time to leave us a review.
Jan 17, 2024
 Verified review
kindness and competence
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you very much for your kind words! We truly appreciate your positive feedback.
Jun 10, 2024
 Verified review
Fast and good service,
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Answer by it-market.com powered by Cybertrading GmbH
Jun 20, 2024
Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed our fast and efficient service. Our team takes great pride in providing excellent service to all of our customers.
Feb 22, 2024
 Verified review
Absolutely everything.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 23, 2024
Thank you for the glowing review and for being a valued customer!
Feb 14, 2024
 Verified review
easy and good service.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you so much for your positive review!
May 30, 2024
 Verified review
Nothing in particular
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Answer by it-market.com powered by Cybertrading GmbH
Jun 7, 2024
Thank you so much for taking the time to review our business.
Apr 26, 2024
 Verified review
Fast and excellent!
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Answer by it-market.com powered by Cybertrading GmbH
Apr 30, 2024
Thank you so much for the positive review!
Mar 18, 2024
 Verified review
the account Jurgen!
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Answer by it-market.com powered by Cybertrading GmbH
Mar 19, 2024
Thank you for taking the time to review our services.
Apr 23, 2024
 Verified review
Great service.
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Answer by it-market.com powered by Cybertrading GmbH
Apr 25, 2024
Thank you so much for your kind words about our service! We are so glad that we were able to meet your needs.
Jun 10, 2024
 Verified review

Excellent service

I've been working with them for quite a while, great service and prices
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Answer by it-market.com powered by Cybertrading GmbH
Jun 20, 2024
Thank you for taking the time to share your positive experience with our company. It brings us great joy to know that you have been satisfied with our service and prices during your time working with us.
Jun 13, 2024
 Verified review
Great prices and help for sales manager Sebastian Wundrack
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Answer by it-market.com powered by Cybertrading GmbH
Jun 20, 2024
Thank you so much for taking the time to leave us a review. We are delighted to hear that you found our prices great and that our sales team was able to assist you.
Jun 3, 2024
 Verified review

Trustworthy

We have only the best experiences. Great customer service.
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Answer by it-market.com powered by Cybertrading GmbH
Jun 7, 2024
Thank you for your kind words and for taking the time to provide us with your feedback.
May 21, 2024
 Verified review
Our go to for discontinued or legacy hardware support.
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Answer by it-market.com powered by Cybertrading GmbH
May 22, 2024
Thank you for your kind words about our discontinued or legacy hardware support!
Oct 31, 2023
 Verified review
Very good delivery time and answers on my questions.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you very much for your kind review. At our company, we strive to provide excellent customer service and a positive customer experience. We appreciate your support and feedback. Thank you again for your kind words!
Nov 9, 2023
 Verified review
Very fast shipping, nicely packed and good prices!
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Answer by it-market.com powered by Cybertrading GmbH
Nov 9, 2023
Thank you for taking the time to leave us a review! We are pleased to hear that you were satisfied with the fast shipping, nicely packed items, and prices. Your feedback is invaluable to us and helps us continue providing excellent service and products. Thank you for being a valued customer.
Dec 21, 2023
 Verified review

Our best partner

Many years doing business and always satisfied.
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Answer by it-market.com powered by Cybertrading GmbH
Dec 22, 2023
Thank you for your loyalty and patronage! We are so pleased to hear you have had positive experiences with us throughout the years - we value our customers and strive for excellence in everything we do. We are always looking for ways to improve our service and products, and value your feedback. Thank you again for choosing us.