it-market.com powered by Cybertrading GmbHReviews:
123 reviews in the last 12 months267 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Feb 27, 2024
Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
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Most relevant negative review
Jan 19, 2024
Verified review
I have ordered 3 brand new switches but I have received 2 new switches and one used without genuine accesorries. This is unacceptable, your sales team doesnt seems to be concerned about it. Missing parts has been send in another package but those was used with scratches and they was not genuine, and still missing some parts. Also I'M NOT ABLE TO RE-SELL IT AS BRAND NEW. I must say that, after purchase your services are low, and I think you are selling little used/outlet devices as new.
I will never come back for other purchases, and I dont have time for long conversations and reclamations processes. In my career I have ordered many Aruba switches and never got so old firmwares and open boxes are unacceptable. Attached picture is: on top what I got in the package and on bottom - genuine Aruba accesorries. I will also give you an comment on google to warn other buyers on what you are selling.
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Reviews for it-market.com powered by Cybertrading GmbH
SF
Sorin F.
Bucharest
Feb 8, 2024
Verified review
Very good collaboration. Fast and quality answers. Quality products and delivery deadlines not exceeded. Thank you very much!
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Answer by it-market.com powered by Cybertrading GmbH
Feb 8, 2024
Thank you so much for your positive review!
Apr 9, 2024
Verified review
Good service
We found a very particular device. We only found new one in cybertrading. The delivery time was as expected, very good.
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Answer by it-market.com powered by Cybertrading GmbH
Apr 10, 2024
Thank you for your feedback about your experience with Cybertrading.
Feb 1, 2024
Verified review
Todo perfecto!! Buena comunicación, bien embalado y rápido.
Muy recomendable.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 2, 2024
Gracias por su comentario. Nos alegra saber que le proporcionamos una comunicación excelente, empaquetamos bien el pedido y fuimos rápidos en la entrega de su pedido. Es maravilloso saber que hemos cumplido sus expectativas y que nos recomendaría. Agradecemos sus comentarios.
May 15, 2024
Verified review
I like everything
I like the price, the products, the guarantee, the delivery and the staff.
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Answer by it-market.com powered by Cybertrading GmbH
May 16, 2024
Thank you so much for your review
Feb 21, 2024
Verified review
Professionals!
Cybertrading agent support during the entire purchase process.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 22, 2024
Thank you for taking the time to share your experience with us! We are glad to hear that you had a positive experience with our agent support. Thank you again for your feedback, and we hope to continue serving you in the future.
Apr 9, 2024
Verified review
the price is correct and the components in good shape
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Answer by it-market.com powered by Cybertrading GmbH
Apr 10, 2024
Thank you for your feedback!
Feb 15, 2024
Verified review
Great communication, and competitive prices!
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you so much for your positive review!
Feb 28, 2024
Verified review
Good prices and quality
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Answer by it-market.com powered by Cybertrading GmbH
Mar 1, 2024
Thank you for your review! We appreciate your kind words and look forward to serving you again soon.
May 7, 2024
Verified review
Quick and reliably
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Answer by it-market.com powered by Cybertrading GmbH
May 7, 2024
Thank you for your kind words about our speed and reliability. We appreciate your feedback and look forward to continuing to serve you!
Nov 29, 2023
Verified review
Profesional
This is not the first time I have to communicate with them. Excellent professional service, quality goods and fast delivery.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 29, 2023
Thank you so much for your kind words about our professional service, quality goods and prompt delivery. We really appreciate your positive feedback and strive to continually provide our customers with the best possible experience. We believe that providing excellent customer service is one of the most important aspects of our business. Thank you again for sharing your experience with us.
Nov 28, 2023
Verified review
La confiance, la rapidité dans l'accomplissement des commandes, les devis.
Surtout une bonne collaboration.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 29, 2023
Thank you for taking the time to leave this review. We appreciate you mentioning the trustworthiness and speed of our order processing and quotations.
Oct 30, 2023
Verified review
Quick response, absolute satisfaction
Quick response, impeccable agreement, final inspection of the delivered goods. Absolute satisfaction.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 1, 2023
Thank you so much for your kind words! We are delighted to hear that you had an excellent experience with us. At our company, we strive to deliver the highest quality products along with quick and efficient service. We are delighted that this was your experience with us and we look forward to continuing to serve you in the future.
Jun 6, 2024
Verified review
Perfect !
TOP
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Answer by it-market.com powered by Cybertrading GmbH
Jun 7, 2024
Thank you for taking the time to write such a great review. We appreciate the feedback and value your opinion. We are delighted to hear that our service exceeded your expectations.
Feb 6, 2024
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Feb 7, 2024
Thank you so much for your generous review!
Dec 19, 2023
Verified review
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Answer by it-market.com powered by Cybertrading GmbH
Dec 20, 2023
Thank you for taking the time to review our business.
Apr 12, 2024
Verified review
Everything as expected
Communication, packaging, delivery - everything as expected. Thank you!
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Answer by it-market.com powered by Cybertrading GmbH
Apr 12, 2024
Thank you so much for your kind review!
Dec 22, 2023
Verified review
The early answer to our questions and the fast delivery of the order.
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Answer by it-market.com powered by Cybertrading GmbH
Dec 27, 2023
Thank you for your positive feedback regarding the early answer to your questions and the fast delivery of your order. We understand the importance of timely responses and deliveries, and we strive to provide the best service possible. We take pride in our commitment to delivering quality products and services that meet our customers' expectations. Thank you again for taking the time to share your experience with us.
Jan 25, 2024
Verified review
german precision very much appreciated.
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Answer by it-market.com powered by Cybertrading GmbH
Jan 26, 2024
Thank you for your positive feedback about our German precision. We strive to be of the utmost quality and fidelity in our services and are glad that you appreciate the hard work we put into our products. Thank you again for your kind words.
Feb 1, 2024
Verified review
Communication and equipment condition
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Answer by it-market.com powered by Cybertrading GmbH
Feb 1, 2024
Thank you for taking the time to review our services.
Apr 29, 2024
Verified review
wonderful purchasing experience
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Answer by it-market.com powered by Cybertrading GmbH
Apr 30, 2024
Thank you for taking the time to share your experience!