it-market.com powered by Cybertrading GmbHReviews:
123 reviews in the last 12 months267 total reviews
Excellent
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Most relevant positive review
Feb 27, 2024
Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
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Most relevant negative review
Jan 19, 2024
Verified review
I have ordered 3 brand new switches but I have received 2 new switches and one used without genuine accesorries. This is unacceptable, your sales team doesnt seems to be concerned about it. Missing parts has been send in another package but those was used with scratches and they was not genuine, and still missing some parts. Also I'M NOT ABLE TO RE-SELL IT AS BRAND NEW. I must say that, after purchase your services are low, and I think you are selling little used/outlet devices as new.
I will never come back for other purchases, and I dont have time for long conversations and reclamations processes. In my career I have ordered many Aruba switches and never got so old firmwares and open boxes are unacceptable. Attached picture is: on top what I got in the package and on bottom - genuine Aruba accesorries. I will also give you an comment on google to warn other buyers on what you are selling.
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Reviews for it-market.com powered by Cybertrading GmbH
Aug 29, 2024
Verified review
Very good
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Answer by it-market.com powered by Cybertrading GmbH
Aug 29, 2024
Thank you for taking the time to leave us a review. We are glad to hear that you had a positive experience with our company.
Aug 27, 2024
Verified review
Everything just going smoothly
We are really like to work with Sebastian
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Answer by it-market.com powered by Cybertrading GmbH
Aug 27, 2024
Thank you for your kind words and for choosing to work with Sebastian. We are glad to hear that everything is going smoothly for you.
Aug 24, 2024
Verified review
I'm quick and efficient service and very helpful if people
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Answer by it-market.com powered by Cybertrading GmbH
Aug 27, 2024
Thank you for taking the time to leave us a review. We are pleased to hear that our team provided you with quick and efficient service and were helpful during your visit.
WG
Wim G.
Sijbekarspel
Jul 17, 2024
Verified review
The right equipment, fast delivery I was loo
I was looking for a 48 port D-Link , managed switch and found here.
Well refurbished, reasonable priced and fast delivery.
Only one problem: the credit-card payment did not work and had to use the alternative methode
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Answer by it-market.com powered by Cybertrading GmbH
Jul 17, 2024
Thank you for taking the time to leave a review. However, we apologize for any inconvenience caused by the issue with the credit card payment. Our team is constantly working to improve our payment processes and we appreciate your feedback. We look forward to serving you again in the future.
Jul 25, 2024
Verified review
Price focused, friendly approach and quick expedition with fine packaging. Always a charm to do business with you. Thank you.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 25, 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you appreciate our focus on providing competitive prices, friendly service, and efficient shipping with careful packaging.
AK
Anne K.
Germany
Jul 18, 2024
Verified review
Excellent Service
Fast and friendly service, very responsive and accommodating. Very happy with the phones we purchased
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Answer by it-market.com powered by Cybertrading GmbH
Jul 18, 2024
Thank you so much for taking the time to leave us a review. Thank you for choosing us, and we look forward to serving you in the future.
Jul 19, 2024
Verified review
Good service, and fast delivery.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 22, 2024
Thank you for taking the time to leave a review. We are delighted to hear that you were pleased with our service and fast delivery.
Jul 1, 2024
Verified review
Quick and easy process. Equipment was as described and can't be faulted.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 2, 2024
Thank you for taking the time to share your experience with us. We are delighted to hear that our process was quick and easy for you, and that our equipment met your expectations.
Jul 3, 2024
Verified review
I really like the support and fast responses, as well as fast delivery.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 4, 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you appreciated our prompt customer service and fast delivery.
Jul 26, 2024
Verified review
Great ! Thank you !
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Answer by it-market.com powered by Cybertrading GmbH
Jul 26, 2024
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time at our business.
Jul 18, 2024
Verified review
Very fast reaction and really good support
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Answer by it-market.com powered by Cybertrading GmbH
Jul 22, 2024
Thank you for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our team and appreciate your kind words about our fast reaction and support.
Jul 8, 2024
Verified review
Fast efficient responsive thank you Michael. I recommend Cybertrading.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 9, 2024
Thank you for taking the time to share your positive experience with our company. It brings us great joy to hear that our team member, Michael, provided fast, efficient and responsive service to you. We truly appreciate your recommendation and will continue to strive for excellence in all areas of our business. Thank you for choosing Cybertrading GmbH!
Jul 15, 2024
Verified review
Good contact.
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Answer by it-market.com powered by Cybertrading GmbH
Jul 15, 2024
Thank you for taking the time to leave us a review.
Jul 4, 2024
Verified review
Very Good
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Answer by it-market.com powered by Cybertrading GmbH
Jul 5, 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us. Your satisfaction is our top priority and we are grateful for your support.
Feb 27, 2024
Verified review
Good experience
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
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Jun 22, 2024
Verified review
Awesome!
Extremely fast and kind customer service, fast shipping, extremely well wrapped package.
What else can I say, it's the German quality one would expect.
Will definitely order from them again!
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Answer by it-market.com powered by Cybertrading GmbH
Jun 24, 2024
Thank you so much for taking the time to leave a review. We are thrilled to hear that our customer service and shipping met your expectations.
Feb 22, 2024
Verified review
Great service from Cybertrading
Cybertrading employees were very professional, patient and always there to assist and accomodate us with everything we needed. Quick responses, always polite and eager to help.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 22, 2024
Thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again soon!
May 6, 2024
Verified review
Service très bien. Bonne continuation
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Answer by it-market.com powered by Cybertrading GmbH
May 6, 2024
Nous vous remercions pour votre commentaire positif.
Jun 13, 2024
Verified review
Assistance: Luca has been very effective giving us information and asking to all our questions.
Unfortunately, the delivery time hasn't been as effective as Luca's assistance; if so we'va rated five stars.
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Answer by it-market.com powered by Cybertrading GmbH
Jun 20, 2024
Thank you for taking the time to leave a review. We are delighted to hear that Luca provided you with excellent assistance and answered all of your questions effectively. It is our goal to ensure that each and every customer receives top-notch service from our team.
Nov 6, 2023
Verified review
Have had quick and satisfying answers, received offer and request of payment via credit card by email, device delivered within two days.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 7, 2023
Thank you for taking the time to share your experience with us. We are so glad you had a quick and satisfactory experience with us. We value your trust in our services and wanted to make sure we met your expectations. Thank you again for your feedback!