Bergfreunde.euReviews:
2,167 reviews in the last 12 months30,224 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Apr 14, 2024
Verified review
Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
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RD
Ralph D.
Ireland
Most relevant negative review
Jul 11, 2024
Verified review
Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
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Reviews for Bergfreunde.eu
Dec 31, 2023
Verified review
Friction less. Responsiveness on e-mails could be faster, but all in all, good experience.
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Feb 2, 2024
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Óptimo serviço
Bem embalado, preço competitivo, somente um tempo de entrega ligeiramente perlongado
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May 22, 2024
Verified review
Excellent service in every aspect.
Especially customer service in respect to the claims.
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Feb 14, 2024
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Excellent selection and service
Excellent selection, great discounts, fair shipping costs, and awesone customer support!
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Jun 15, 2024
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Easy to buy
It was very easy to buy.
From past experiences with Berg Freunde, itens arrive in time.
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Jun 6, 2024
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Chrystian
Sprawnie, szybko, profesjonalnie. Dziękuję bardzo i czekam na produkt - latarka czołowa
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May 11, 2024
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I bought third jacket from bergfreud . Quality . simplity, service-excellet. Thank you.
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Dec 9, 2023
Verified review
better size descriptions - more international wise not just German wise. Free returns.
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LH
Ladislav H.
Novy Jicin, CZ
Oct 26, 2023
Verified review
I like the good price, good website, quick shipping and low cost of shipping to abroad.
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Jan 23, 2024
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Excellent help with fitting issue, very friendly approach - I definitely recommend it!
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Feb 1, 2024
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A lot of choice, fair prices, very fast delivery. Very satisfying customer experience
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Jan 1, 2024
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Great service and fast
Great service and it arrived even faster than promised, even though it is Christmas…!
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Feb 27, 2024
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Website is easy to use, checkout is quick. Cherry on the top of the cake, the prices
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Apr 16, 2024
Verified review
You are just perfect shop. :)
I will continue to purchase outdoor eq. at you.
BR
Ž.
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Answer by Bergfreunde.eu
Apr 22, 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Bergfreunde.eu"
May 25, 2024
Verified review
Excellent web shop
Speed of delivery, all praises. I will continue to buy from you, you are great.
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Mar 23, 2024
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My first port of call, when I need to shop online for any related sporting items.
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Answer by Bergfreunde.eu
Apr 22, 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Bergfreunde.eu"
Mar 4, 2024
Verified review
Bergfreunde FTW!
The ease of order an epic speed of delivery to Croatia in 3 days - you guys rock!
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Feb 5, 2024
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Highly recommended
Nice shop, great offers, perfect items! Have never regret buying from Bergfreunde!
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JD
Jenny D.
Farchant
Jan 26, 2024
Verified review
Always great service as well as receiving my order in a timely manner. Thank you!
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Feb 20, 2024
Verified review
Nice service. Good brands. Good advices. Quick delivery...What else do you need?)
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