Bergfreunde.euReviews:
2,217 reviews in the last 12 months30,068 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Apr 14, 2024
Verified review
Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
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RD
Ralph D.
Ireland
Most relevant negative review
Jul 11, 2024
Verified review
Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
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Reviews for Bergfreunde.eu
Jul 23, 2024
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All perfect,until
All perfect, untill it is not, recived damaget article and have big problems with after sales team.
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Aug 1, 2024
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Jul 23, 2024
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Answer by Bergfreunde.eu
Jul 30, 2024
Hello and thank you for the rating!
Unfortunately, there is no information or reason listed together with your rating so we cannot see what the particular problem has been. Please contact us as soon as possible so we can clarify the matter.
Kind regards, Bergfreunde.eu
Jun 27, 2024
Verified review
Thank you BF!
As always - right on time, punctual, professional and more importantly high quality products where description fits the product itself. No BS from BF, only the best.
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Jul 4, 2024
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Fabulous Boots & Speedy Delivery
The boots are absolutely fabulous and just what I will need for this winter's nordic trip. Shipping was quick and shoes were nicely packaged. I'll be back for more!
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Jul 14, 2024
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I like that you have good offers, but it takes too long to ship . My last order is sill not shipped. The summer will be gone by the time my order comes.
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Jul 19, 2024
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Robens hunt tent stove
I was order tent stove for my new tent. I’m very satisfying by delivery serviss. Was very fast and good communication. Everything it perfect!
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Jul 21, 2024
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Great user experience, easy to navigate, filtering working great. Let me use it a couple of times before being able to critisize anything.
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Jul 6, 2024
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The delivery was missed and the code to pick up the package was not sent so it was necessary to show ID in the pick up point
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Jul 6, 2024
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Fast delivery and well packaged. Good communication if I had an issue it could have been resolved easily. Thanks all.
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NK
Naomi K.
Cork
Jul 15, 2024
Verified review
Good quality and service. Took a while to get here. You need to read the reviews as sizing is tricky in clothing
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DL
Dot L.
Greystones
Jul 17, 2024
Verified review
never disappointed with this shop. It's my go to one stop place for all things hiking, yoga and leisure.
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Jul 11, 2024
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Very satisfied with the service, shipping on time and all the correct equipment. 100% recommendable
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Jul 4, 2024
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Easy to work in website, user friendly. Easy can find what you need. Competitive prices.
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TR
Thomas R.
Nova vas
Jul 1, 2024
Verified review
Fast delivery, without any problems. The goods were as described. Will order again.
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Jun 26, 2024
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Alles gut
Tolle Seite, vielfältiges Angebot, schnelle und qualitativ hochwertige Lieferung
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Jun 22, 2024
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The parcel arrived in Croatia faster than any other German online big store.
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Jul 8, 2024
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Schnelle Bearbeitung meiner Reklamation und Rückerstattung des Kaufbetrags.
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Jul 16, 2024
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SUSRETLJIVOST, KVALITETA ASORTIMANA, EKSPEDITIVNOST..........ITD.
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BN
Bogdan Florian N.
Cluj Napoca
Jul 11, 2024
Verified review
Great products, fast shipping, great quality, trustworthy.
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