Bergfreunde.euReviews:
2,217 reviews in the last 12 months30,068 total reviews
Excellent
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Most relevant positive review
Apr 14, 2024
Verified review
Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
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RD
Ralph D.
Ireland
Most relevant negative review
Jul 11, 2024
Verified review
Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
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Reviews for Bergfreunde.eu
Aug 17, 2024
Verified review
The walking sticks were on the website as Eu24, but it came up as Eu 29 at checkout.
Also, it said Eu 5 discount if become a member. This did not happen.
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Jul 22, 2024
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Accurate sizing guide, straightforward ordering process and prompt delivery in excellent condition. I will return to purchase again. Thanks, C.
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Jul 26, 2024
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Customer centric store
First of all, great customer service that responded immediately to my questions and made my purchase possible.
Very nice and user friendly site!
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Jul 23, 2024
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Everything was just perfect, I could navigate well on the English language site, order was quickly processed, delivery just on time, Thank you!
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Aug 8, 2024
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Great seller. Recommended
I ordered from Bergfreunde on several occasions and I had only good experience with them. Low prices and fast delivery - what else to wish?
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Jul 21, 2024
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Great user experience, easy to navigate, filtering working great. Let me use it a couple of times before being able to critisize anything.
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Aug 13, 2024
Verified review
Best stuff for an excellent price. Immediate contact and free insurance of package. Fast delivery. Simply - excellent!
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Aug 6, 2024
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Easy Process Start to Finish
Very easy to navigate and order through website. Very personable staff and ordering process.
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Aug 6, 2024
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Great seller!
Items are good quality, dispatched always on time.
Recomended!
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Jul 23, 2024
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One of the very best Web retailers!
Have bought gear from Bergfreunde multiple times. Always first class service!
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Aug 19, 2024
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Correct dealership
Products meet expectations, delivery times are reasonable as are the prices.
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Aug 13, 2024
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Good shopping experience
Easy website, clear info, easy comparison, good price, lots to choose from
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Jul 24, 2024
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Great service as usual!
My favourite supplier!
Highly recommended to all!
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PM
Paul M.
Dublin
Jul 22, 2024
Verified review
Prompt and accurate orders. Great selection of equipment and sizes.
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Jul 31, 2024
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Fast service, good description of articles, easy to manage website!
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Aug 19, 2024
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I like goods on the shop, I like stylish client communication.
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Aug 14, 2024
Verified review
very competitive prices and you can find anything!
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GA
Gabriel A.
Buzau
Jul 26, 2024
Verified review
Professional service, great quality products.
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Aug 1, 2024
Verified review
It has a wide outdoor stuff. It arrived good
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