Bergfreunde.euReviews:
2,167 reviews in the last 12 months30,224 total reviews
Excellent
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Most relevant positive review
Apr 14, 2024
Verified review
Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
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RD
Ralph D.
Ireland
Most relevant negative review
Jul 11, 2024
Verified review
Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
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Reviews for Bergfreunde.eu
Jan 19, 2024
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Great products, reasonable prices, amazing sales, good delivery time, very helpful customer service.
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Mar 1, 2024
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I was happy that my items were covered
I was happy that my Items where covered, and if they got lost, I would get my money back
Thank you
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Jan 22, 2024
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great deal (quality - price), alway quick delivery, perfect packaging (not plastics - eco friendly)
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Apr 24, 2024
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Excellent service delivered on time thank you will definitely be using your service in the future
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Dec 11, 2023
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On time with no problems in transit!
Excellent tracking and email correspondence!
Amazing product!
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Mar 20, 2024
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I ordered a Patagonia nano jacket.
It was packaged nicely and arrived fast.
Very friendly staff.
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Jan 14, 2024
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You just give us the confidence we’re receiving the product we paid for at the quality expected.
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Jan 1, 2024
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Different or sometimes alternative products
Different or sometimes alternative choice of products compare to some other e-shops. good prices.
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Dec 20, 2023
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Great communication regarding my order, prompt delivery & very happy with my purchase. Thank you
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Oct 31, 2023
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Excellent website. Great gear at reasonable prices. Turn around time is one of the best as well.
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Dec 5, 2023
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Vse je preprosto naročiti.Super.
Samo sedaj ne vem kaj se dogaja s pošiljko nobeden nič ne javi.
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Apr 4, 2024
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ok thanks & the service is great
vielen Dank es hat wuderbar gklappt mit der EU :)
Miklós
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Answer by Bergfreunde.eu
Apr 22, 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Bergfreunde.eu"
Mar 30, 2024
Verified review
100% satisfied.
My order arrived very quickly, it was well packaged and protected. I would recommend this shop.
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Answer by Bergfreunde.eu
Apr 22, 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Bergfreunde.eu"
Oct 30, 2023
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Delighted with the range and pricing. Able to get exactly what I want and delivery in one week
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Mar 23, 2024
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Wunderbar!
The service, the German precision, the prices, the knowledge, the friendly staff. Wunderbar!
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Answer by Bergfreunde.eu
Apr 22, 2024
"Thank you for your review. We’re delighted to hear that you’re happy with our services.
Best regards, Bergfreunde.eu"
May 1, 2024
Verified review
I had many wonderful experiences with this team. They are one of the best teams i ever knew!
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Mar 7, 2024
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very good information
I found my size, down jacket for my windy climat on the west of Lithuania.I will wait for it
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Dec 7, 2023
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Very professional team, good equipment, fast response, fast delivery, thank ypu Bergfreunde!
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Nov 26, 2023
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Very positive shopping experience - great variety of choices, quality brands, fast delivery.
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PG
Peter G.
Leuven
Oct 22, 2023
Verified review
Good website. Easy to apply filters and to find what you are looking for, with discount :-)
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