Bergfreunde.euReviews:
2,167 reviews in the last 12 months30,224 total reviews
Excellent
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Most relevant positive review
Apr 14, 2024
Verified review
Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
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RD
Ralph D.
Ireland
Most relevant negative review
Jul 11, 2024
Verified review
Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
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Reviews for Bergfreunde.eu
May 23, 2024
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Overall the booking was easy.
Overall the booking was easy, the follow up was very good and informative .My only problem was the delivery time.
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Jun 20, 2024
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Exclent service and so happy with my order of trail runners , perfect fit so comfortable, I ordered a second pair
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Feb 28, 2024
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Good online shopping experience on Bergfreunde.com
Most experiences with previous orders were OK. Last order was wrong (wrong size of boots in correct package box).
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Jan 18, 2024
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Fast delivery. Understandable service.
Good return option.
Unfortunately, the refund was very late (three weeks).
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Oct 30, 2023
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More brands would be nice. Otherwise the site is easy to navigate and the reviews on products are really helpful.
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Feb 5, 2024
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wide range of ....
There is a wide range of products available at reasonable prices, and I have had a positive shipping experience.
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Dec 3, 2023
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good prices/ quick order process/ valid voucher & easy to apply/ seems an excellent choice for online shopping
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Jun 3, 2024
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Excellent experience: the order arrived very quickly, the product, we discovered by using it, is just GREAT!
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Mar 10, 2024
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Thank you
Hello guyes,
it was a joy to make a purchase on your side.
Good products and reasonable prices :).
Well done
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Feb 19, 2024
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Overall positive experience
While sometimes the delivery speed can be quite slow the overall experience with Berhfreunde.eu is positive.
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Jan 9, 2024
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Bergfreunde have options for sizes outside of regular. Other sites did not have the broad fit that I need.
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Mar 16, 2024
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That went well, but the proof of the pudding is in the wearing. Let's see how I feel when I get the shoe.
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Jan 4, 2024
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Absolute satisfaction
+ a large range of e-shop assortment
+ fast delivery of goods (even at Christmas time)
+ very good prices
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DH
Dietlinde H.
USA
Dec 4, 2023
Verified review
I love the quality of your products, period.
It's my go-to website to find wonderful gifts for my family.
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Dec 13, 2023
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100 days for returning the item, it gives security
100 days for returning the item; easy access website; stock variety; useful information about each item.
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AM
Angie M.
Lasne
Nov 5, 2023
Verified review
Excellent, arrived safely exactly as described, good quality and with delivery insurance . Very pleased
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GK
George K.
Thessaloniki
Feb 2, 2024
Verified review
Best EU store for outdoor equipment!
Very smooth ordering process and always quick shipment. Also excellent after sales support when needed.
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Dec 19, 2023
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Great support
Product was in stock (Anon gogles). Delivered within a week. After sale support and contact top notch.
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VC
Valentin C.
Bukarest, Rumaenien
Jun 2, 2024
Verified review
Easy to use website, pretty good choice of products. Quicker delivery would qualify them for 5 stars.
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Jan 2, 2024
Verified review
As always , excellent service.Easy to navigate site, quality products and exceptional delivery times.
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