https://www.koalabay.com/en- Logo - reviews

https://www.koalabay.com/en
Reviews:

93 reviews in the last 12 months133 total reviews  

4.27
Good

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Most relevant positive review

Sep 17, 2024
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Estou muito contente! O vestido é ainda melhor do que o apresentado na foto. Chegou no prazo indicado e muito bem embalado! Muito obrigada! Recomendo vivamente os vossos serviços!
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Most relevant negative review

Jul 24, 2024
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I am located in the UK and have ordered items from Koala Bay in Spain, so I do not expect to receive the package in just a few days. However, it is now 17 days since I placed my order and I notice that there is a note on the tracking system that says ‘customs documentation is missing’ from a few days after I placed my order. This suggests that my order has perhaps been delayed unnecessarily. I want to be as positive as I can, but am unable to give more than a three-star review atm.
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Reviews for https://www.koalabay.com/en

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Aug 5, 2024
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Aug 5, 2024
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Aug 3, 2024
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Jul 31, 2024
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Jul 31, 2024
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Jul 29, 2024
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Jul 25, 2024
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Jul 25, 2024
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Aug 13, 2024
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Poor communication

Poor communication. Unfufilled order. I received notifications about changes to my order without explainations. Products not sent and cancelled but still available to order online so if I order again I pay twice for delivery! The actual products ordered amd delivered were received quickly and of good quality so this helps but am issie with my order has been badly managed and responded to.
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Aug 18, 2024
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Sem resposta

Fiz a encomenda no dia 07 de Agosto. Pedi para trocarem a morada de envio que coloquei errada, a qual responderam prontamente que iriam trocar sem problema. Hoje é dia 18 e continuo sem receber a encomenda e no site diz que ainda não foi enviada. Enviei mensagens e mails e continuo sem respostas…
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Aug 14, 2024
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Still have not recived my order…
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Aug 11, 2024
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size is not accurate
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Aug 19, 2024
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Jul 31, 2024
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Jul 16, 2024
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The package arrives with the clothe messy and dirty I already put it to the laundry hope stains will go out. Sad that the package was not protective to the clothe
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Jul 19, 2024
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I started to make orders just few moths ago. The delivery of forst order was very long. The procedure of return of items is quite simple even if the cost is quite high.
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Jun 30, 2024
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Excellent and quick service. We are in love with this brand after we bought some or their garments and shoes last year in Spain
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Jul 11, 2024
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👌👍👌👍👌👍❤❤❤❤❤💖💖💖💖
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Jul 22, 2024
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Jul 22, 2024
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