Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Sep 17, 2024
Verified review
Estou muito contente! O vestido é ainda melhor do que o apresentado na foto. Chegou no prazo indicado e muito bem embalado! Muito obrigada! Recomendo vivamente os vossos serviços!
I am located in the UK and have ordered items from Koala Bay in Spain, so I do not expect to receive the package in just a few days. However, it is now 17 days since I placed my order and I notice that there is a note on the tracking system that says ‘customs documentation is missing’ from a few days after I placed my order. This suggests that my order has perhaps been delayed unnecessarily. I want to be as positive as I can, but am unable to give more than a three-star review atm.
For 4 years I’ve been buying flip flops from Koala Bay and never had problems. This time I ordered two pairs. One of them was ok but the other one was obviously size smaller and one of the bottom layers came off in first day. Very disappointed.
Report review
Sep 26, 2024
Verified review
I placed my order over two weeks ago so far there has been no update on my order. I am not sure if the order has been dispatched, however the payment has been taken.
Report review
3 days ago
Verified review
My order has still not arrived, I love Koala Bay products but my order has not arrived!!!!!
Report review
Sep 11, 2024
Verified review
Size of the slippers did not correspont to the size table. And returning items cost to much. So now im down €28,- and still have no fitting slippers. I do like the look and cushioning of the slippers, too bad I can't wear them.
Report review
Sep 17, 2024
Verified review
Estou muito contente! O vestido é ainda melhor do que o apresentado na foto. Chegou no prazo indicado e muito bem embalado! Muito obrigada! Recomendo vivamente os vossos serviços!
Report review
Aug 26, 2024
Verified review
Easy site to order from. Arrived earlier than expected. Well packed too
Report review
Sep 20, 2024
Verified review
My order arrived promptly and I was most impressed with both quality and fit of my purchases. I would highly recommend KOALA BAY.