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Apr 14, 2024
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Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
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Reviews for Bergfreunde.eu
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9 days ago
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Ease of purchase and top quality brands
I like the ease of purchasing and the free delivery is a huge bonus. Also the range is brilliant. There are also a lot of great deals and discounts on top quality brands.
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13 days ago
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Prices good, though not mind shattering.
My experience with this company they have a really good selection, however not really that cheap. though they have a good delivery system. So far with my orders.
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2 days ago
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Very happy with the product, and having so much information on the product available on the site/page is very helpful. Delivery was not as quick as I had hoped.
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5 days ago
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There's no dropdown for USA billing address for my credit card. Frustrating even though the shipping is in europe.
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7 days ago
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Very professional. Very good description of the products including advice on the size of product.
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Sep 30, 2024
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Great sale prices which I am always looking our for. Quick enough delivery from DE to IR