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Most relevant positive review
Apr 14, 2024
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Have purchased hiking & camping gear over several years. Order status & communication is good. Delivery within Ireland takes a little longer but that is likely local courier/postal service issue. Goods always arrive well packed and products always as ordered. For this reason happy to wait a day or two longer for peace of mind. Have found prices to be pretty competitive and free delivery over certain price.
Awful, really awful, they promise fast delivery before they take your payment. Then they take your payment and this all changes, then they email to say it's delayed and dont give any more information. Then when you phone customer service they hang up the phone on you, then when you email customer service they say it will take 4 days to respond. I will now report this transaction to my credit card company as I feel like I've just been robbed.
As I mentioned to you before I find your website a bit complicated and more information about the products you sell would be great. This is the second time I have ordered this jacket and it looks very good. However I can't find any washing instructions on the jacket. There is a label but no washing instructions on it which is very strange. Please inform me regarding this as soon as you can.
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6 days ago
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I’m sorry I have been waiting for an order 2 weeks
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Sep 29, 2024
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Aug 21, 2024
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Always a good experience - however!
Always a good experience. However, when I recently ordered a cycling jacket for my wife, I had to return it as it didn't fit. I returned it and ordered the size above. Again, this did not fit and I have just returned it. The size of the jacket did not match the size chart offered on the website in any way. This cost me time and money.
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Sep 3, 2024
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Recent Purchase
With so many fake companies and irresponsible scammers out there it is refreshing to find a First Class Fast Efficient Courteous Company who believe in holding onto customers by offering a quality service. I definitely will be recommending them to my friends and have no hesitation in dealing with them again......