Topdrinks.dkReviews:
675 reviews in the last 12 months894 total reviews
Excellent
Most relevant positive review
Oct 15, 2023
Verified review
I was a little cincerned to buy from Topdrinks because of bad reviews in Denmark. But everything was fine. Good selection to choose from, very good prices.
5 days delivery.
A little confusion because I received 3 dutch mails from MySendle with three different ordrenummers, and then afterwards several statusmails, and finally two packages were delivered from GLS and PostNord. But everything is here now 👍
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Most relevant negative review
Dec 31, 2023
Verified review
The order is easy. Page easyJet to use.
U ALREADY TOOK MY MONEY.
BUT I HAVE NO RUM. AND I CANT TRACE IT.
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Reviews for Topdrinks.dk
Jan 2, 2024
Verified review
Delivery was supposed to be 2-4 days. Still waiting on my delivery, 7 days later.
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Answer by Topdrinks.dk
Jan 10, 2024
Dear, thank you very much for your review. We are sorry to hear that you did not receive your order within the agreed time. Our sincere apologies! We will discuss this with the carrier. We see that you are now in contact with one of our colleagues and have come to a solution. Kind regards, Lisa
Nov 22, 2023
Verified review
Answer your phone or replay to mails with vancelation of mis placed orders!
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Jan 7, 2024
Verified review
Send me the order!
I’ve already paid, so why do I not recived my order?
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Answer by Topdrinks.dk
Jan 17, 2024
Dear, thank you very much for your review. We are sorry to hear that you did not receive your order. Our sincere apologies! We will discuss this with the carrier. We see that contact and a refund have since taken place . Kind regards, Lisa
Dec 9, 2023
Verified review
Very late delivery and not very quicky costumerservice.
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Answer by Topdrinks.dk
Dec 22, 2023
Dear Karina, thank you very much for your review. We are sorry to hear that your order was not delivered within the agreed delivery time. We will discuss this with the carrier. Our sincere apologies for our late customer service response. This is not our intention! We hope you enjoy your order. Merry Christmas! Kind regards, Carla
Nov 25, 2023
Verified review
Answer the phone snd e-maile!
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Oct 2, 2023
Verified review
bottle broke in transport
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Dec 26, 2023
Verified review
Bring order at time
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Answer by Topdrinks.dk
Jan 10, 2024
Dear, thank you very much for your review. We are sorry to hear that you did not receive your order within the agreed time. Our sincere apologies! We will discuss this with the carrier. Enjoy your order and apologies again. Kind regards, Lisa
Apr 4, 2024
Verified review
As said fair , but the way products are packed are questionable, maybe even a bit weak….
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Answer by Topdrinks.dk
Apr 24, 2024
Dear, thank you very much for your review. We are sorry to hear that you were not satisfied with the way your order was packed. Our sincere apologies! We will pay better attention to this. Kind regards, Lisa
Oct 3, 2023
Verified review
De siger 2-4 leveringsdage. . . nu har jeg 2 gange i træk oplevet at det tager 6 dage.
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Sep 25, 2023
Verified review
They Never answer on phone, and The service departement are sooooo slow to answer.
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Answer by Topdrinks.dk
Jul 24, 2024
We apologize for the inconvenience you experienced with our phone and service department. We understand how frustrating it can be not to receive timely responses.
We are currently working on improving our response times and ensuring that our customers receive the support they need feedback is important to us, and we appreciate you bringing this to our attention.
Thank you for your patience and understanding.
Nov 21, 2023
Verified review
The website was designed as if it was a Danish one, it is not. My bottle arrived on a Monday after the weekend when it was needed. I ended up buying a second bottle.
Dutch website pretending to be Danish, using a .dk address.
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Answer by Topdrinks.dk
Jul 24, 2024
We are indeed Based in the North of the Netherlands. From here we do the distribution for serval countries. Due to the different regulations and excises in the different countries, it would not be possible to do it legally via a single Domain.
Regarding your shipment being late we apologize for this. Working with external transport companies does not allow us to be fully in control but we will take this example and use it in our next meeting with them
Sep 20, 2023
Verified review
Where is the coupon you promised to give me?
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Jan 28, 2024
Verified review
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Answer by Topdrinks.dk
Jul 24, 2024
Thank you for your review. We are sorry to see that you had a less than perfect experience. We would like to understand what went wrong and how we can improve.
Jan 10, 2024
Verified review
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Answer by Topdrinks.dk
Jul 24, 2024
Thank you for your review. We are sorry to see that you had a less than perfect experience. We would like to understand what went wrong and how we can improve.
Feb 9, 2024
Verified review
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Answer by Topdrinks.dk
Jul 24, 2024
Thank you for your review. We are sorry to see that you had a less than perfect experience. We would like to understand what went wrong and how we can improve.