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Aug 20, 2024
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I needed to buy a new catflap that can read my cat's chip as the old Sureflap stopped working and couldn't get repaired. My search on the Internet showed me a special promotion for a brown Sureflap with a serious reduction on the price. I had to decide fast as it was a temporary promotion, something I don't really like (I consider it a ver pushy selling technique) but since I knew exactly what I needed and I was going to buy it anyway, I decided to go ahead even though I didn't know the shop. I feared it might take some time to deliver as the product had to come from Sweden down to Italy on a mountain top and there was the Ferragosto holiday in between, so I was really amazed how fast I got the package! I ordered it on 12/08 and it was delivered by the post today, the 20/08!
I can recommend this shop!
When I was placing order the website claimed that the product is available and will be shipped at the latest within two days. After three days of waiting nothing had happened but I got an email from customer service stating that the product is not available and the new batch will arrive after four days. The order was shipped one day later after their informed new batch arrival date - so it was shipped eight days after placing the order. Now, 12 days after ordering I still haven't got it and customer support is not willing to give any compensation. I had to buy food for my dog from another place since it was not delivered in reasonable time even though I had calculated quite a lot of "error marginal" for the delivery time. Wouldn't be a big issue If the food was just ordinary stuff but on this case it's special veterinary diet food which is not widely available and I had to go a long way to get it from brick and mortar pet store.
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Reviews for tinybuddy.eu
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Dec 18, 2023
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I ordered it on Monday evening and it arrived Thursday. All the way from Sweden to the Netherlands. So super fast and the product was well priced and good.
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Oct 30, 2023
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Mycket bra!!
Bra produkter med tydlig beskrivning.
Ett stort plus är att ingredienserna är specificerade (för det mesta)
Lite snabbare leverans vore bra.
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Answer by tinybuddy.eu
Nov 15, 2023
Hej Maja,
Tusen tack för jättefina recensioner!
Önskar dig en fin dag! Hälsning Sara🌷
Jan 30, 2024
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Estoy contenta,llevo un tiempo comprando aquí me llega sin problema y rápido a España
Mis chiquill@s están encantados con este pienso
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Answer by tinybuddy.eu
Feb 14, 2024
Hello!
Thank you for your review! 😊
We are happy to hear that your order arrived smoothly to Spain!
Have a nice day, Tinybuddy Customer Service 🌸
Een mooie en makkelijke webshop met veel keus. Ondanks de grote afstand binnen Europa werd het pakketje snel en netjes bezorgd.
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Answer by tinybuddy.eu
Nov 15, 2023
Hi,
Thank you for the nice review! Great to hear that you like our website and that you received your order so quick.
Best regards, Sara 🌷
Nov 14, 2023
Verified review
Quick, easy delivery. Effective product, but strong smell. It's best used with a pair of socks. It does the trick, though!
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Answer by tinybuddy.eu
Nov 15, 2023
Hi,
Thank you for your review! Nice to hear that the product is effective. I really hope the strong smell goes away!
If you have any questions don´t hesitate to contact us at kundtjanst@tinybuddy.se.😊
Best regards, Sara 🌷
Feb 26, 2024
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Sono stati rapidi e cordiali nelle risposte, non ho ricevuto la merce a causa del corriere, ma mi hanno rimborsato
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Jun 5, 2024
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Would order again!
My package was sent very quickly. It took just a few days from Sweden to the Netherlands.
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Mar 5, 2024
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I recommend this shop
Order arrived without problems, product same as description and picture. Thank you and greetings from Poland!
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May 29, 2024
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Great customer service, fast shipping, and competitive pricing. Overall, my go-to for all my dog's needs.
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Feb 3, 2024
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Good customer service. Patience with exchanging goods.
The Budbee delivery was rather cumbersome though…
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Answer by tinybuddy.eu
Feb 14, 2024
Hello!
Thank you for your review! 😊
Nice to hear that you are satisfied with your purchase from us!
Have a nice day, Tinybuddy Customer Service 🌸
Nov 1, 2023
Verified review
products low quality …
your products are low quality regarding big breeds (leashes) and the asortiment is poor for big breeds
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Nov 27, 2023
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Contenta
Estoy muy contenta con el pienso,el trato y el envío,me lo mandan a España, todo rápido y correcto
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Mar 25, 2024
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Special products for dogs, improve packaging for delivery as the shampoo was leaking on arrival.
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Nov 23, 2023
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Everything went super good. I received what I ordered and in a short time coming from so far.
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Mar 19, 2024
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Todo correcto. Llegó en en plazo debido y el producto se corresponde con la descripción.
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Mar 13, 2024
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All good!
Received the pet safe catflap after 1 week, everything perfect, thanks tiny buddy!
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Jun 4, 2024
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The only shop we can get needed food for our pet. Free delivery from two packs.
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Nov 24, 2023
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Everything was OK. Good prices and quickly shipping. I couldn't ask for more 👍
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Nov 20, 2023
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Arrived in Ireland, from Sweden in 1 week. My cats are happy now. Thank you.
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Answer by tinybuddy.eu
Nov 30, 2023
Hi Frederic,
Thank you so much for the nice review! Lovely to hear that you cat are happy 😻
Best regards, Sara 🌷
Mar 12, 2024
Verified review
Very nice harnas, its fit perfect!
(Size 80-90, color Peacock and Cinnamon)