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Most relevant positive review
Aug 20, 2024
Verified review
I needed to buy a new catflap that can read my cat's chip as the old Sureflap stopped working and couldn't get repaired. My search on the Internet showed me a special promotion for a brown Sureflap with a serious reduction on the price. I had to decide fast as it was a temporary promotion, something I don't really like (I consider it a ver pushy selling technique) but since I knew exactly what I needed and I was going to buy it anyway, I decided to go ahead even though I didn't know the shop. I feared it might take some time to deliver as the product had to come from Sweden down to Italy on a mountain top and there was the Ferragosto holiday in between, so I was really amazed how fast I got the package! I ordered it on 12/08 and it was delivered by the post today, the 20/08!
I can recommend this shop!
When I was placing order the website claimed that the product is available and will be shipped at the latest within two days. After three days of waiting nothing had happened but I got an email from customer service stating that the product is not available and the new batch will arrive after four days. The order was shipped one day later after their informed new batch arrival date - so it was shipped eight days after placing the order. Now, 12 days after ordering I still haven't got it and customer support is not willing to give any compensation. I had to buy food for my dog from another place since it was not delivered in reasonable time even though I had calculated quite a lot of "error marginal" for the delivery time. Wouldn't be a big issue If the food was just ordinary stuff but on this case it's special veterinary diet food which is not widely available and I had to go a long way to get it from brick and mortar pet store.
Please send the order to Latvia by Eksprespasts, DPD, DHL or Venipak. If you send something big (bigger than a letter envelope) by Latvijas Pasts it's mean that the people have to go to Pasts point yourself, because Latvijas Pasts don't bring the orders by the adress that you wrote.
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Nov 24, 2023
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Hi,i bought 10kg bag of royal canin at 70 euro (no discount),i see u have 20% discount for the same item at 69 euro,only 1 euro discount for black friday,this doesn't work out,
Regards mark
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Oct 30, 2023
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Mycket bra!!
Bra produkter med tydlig beskrivning.
Ett stort plus är att ingredienserna är specificerade (för det mesta)
Lite snabbare leverans vore bra.
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Answer by tinybuddy.eu
Nov 15, 2023
Hej Maja,
Tusen tack för jättefina recensioner!
Önskar dig en fin dag! Hälsning Sara🌷
Nov 1, 2023
Verified review
products low quality …
your products are low quality regarding big breeds (leashes) and the asortiment is poor for big breeds
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Apr 9, 2024
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Bit more info on actual shipping details when parcels are en route
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Dec 18, 2023
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Send a email or ms that the delivery arrive! The produt is ok.
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May 25, 2024
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ordered obstacle jumps 2 weeks ago and still no news..
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Feb 27, 2024
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Very easy to order
A little more quickly delivery would be great
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Feb 29, 2024
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Ok delivery. Ok products
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Jan 28, 2024
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T was very quickly
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Answer by tinybuddy.eu
Feb 14, 2024
Hello!
Thank you for your review! 😊
Glad to hear you received your items quickly!
Have a nice day, Tinybuddy Customer Service 🌸
Jan 14, 2024
Verified review
Goede kwaliteit
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Nov 16, 2023
Verified review
Nice website
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Answer by tinybuddy.eu
Nov 17, 2023
Hi,
Thank you so much for the nice review!
Best regards, Sara 🌷