Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland- Logo - reviews

Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Reviews:

720 reviews in the last 12 months1,083 total reviews  

4.74
Excellent

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Most relevant positive review

Oct 19, 2023
 Verified review
Ordering process was simple and delivery as promised. All products were in good condition. Website isn't working well with mobile so I ended up placing the order on my computer, that was a bit annoying. I also would have liked to have a note of some kind on the bulbs that require soaking in water before planting. I had ordered lots of different kinds of bulbs and luckily remembered that one was different to others, but then had to go on the website to check which one it was and why was it different. In the past I've made the mistake of planting bulbs before soaking them and none of them started growing the next spring.

Most relevant negative review

Jul 15, 2024
 Verified review
I’m not sure why you now send me requiring my comments over past orders. This years order, I’ve downgraded to one star following the response from the company, which stated if you want good bulbs order earlier, as at the end of the season they “not perfect”, which is an understatement. Sending smaller than advertised size bulbs, already damaged when packaged & not at the 80% discount they quoted me. Not recommended. You keep existing customers by being honest & no sending out rubbish.
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Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland

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Oct 2, 2023
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Oct 2, 2023
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Sep 29, 2023
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UK
Uwe, K.
Embsen
Sep 29, 2023
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Sep 29, 2023
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Sep 29, 2023
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Sep 28, 2023
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Nov 7, 2023
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Mouldy peony root order & a poor customer support

One of peony plant root order was mouldy and had no eyes. The customer support didn't try their best to to satisfy customer.
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Apr 5, 2024
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Добрый день. Ваше имя и вашу фирму очерняет ваш партнер по доставке посылок DPD . Последние 2 штуки посылок они не стали себя утруждать привозить по адресу доставки . Хотя их ждали в указанное ими время . Екатерина не пошла на работу и ждала их. Спустя несколько часов DPD отправили письмо - в котором извинились за то что не доставили посылки . Причину указали что - ЗАБЫЛИ ЗАВЕЗТИ ИХ . И попросили посылки забрать со склада . ПРичем до 5 апреля срок. В противном случае посылки будут отправлены - ОТПРАВИТЕЛЮ . Beste ECATERINA IVANOV, Jammer genoeg hebben we je gemist bij de levering van je pakket met pakketnummer 05212149209494 van DUTCH-BULBS.COM. Opdat je toch zo snel mogelijk je pakket in handen zou kunnen krijgen, zal onze chauffeur het uiterlijk volgende werkdag leveren in een Pickup parcelshop in de buurt. Zodra je pakket klaar ligt in de Pickup parcelshop ontvang je van ons nog een bevestigingsmail met het adres en de openingsuren. Vergeet niet om je identiteitskaart mee te nemen wanneer je je bestelling ophaalt. Met vriendelijke groeten, DPD
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Dec 12, 2023
 Verified review
Purtroppo non ho ancora ricevuto i vostri bulbi. I motivi sono dovuti all’inefficienza del corriere Bartolini che nella giornata di ieri nonostante avevano preannunciato la consegna non operavano creandomi notevoli disagi. Sul traking poi indicavano falsamente che la consegna non era andata a buon fine. Per risolvere la problematica ho chiesto al corriere di consegnare il pacco presso un punto di ritiro ma ad ora non ho ancora ricevuto alcuna conferma di deposito. Per il futuro ci consiglio di utilizzare i corrieri sda o gls che in questo territorio sono più seri ed affidabili.
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Oct 16, 2023
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Disappointed in relation to bulb size, majority I ordered were to be 28-30 best measurement I could get was 27 , others ordered 30/32 best 29.1, get the largest bulb possible & you'll get three flower stems unlikely with these bulbs., old story, see & touch what your getting and you'll make a better decision. Usually grow 20+ Amarlysis for family & friends Christmas presents, now having to re-think, probably do Hyacinth / Tete a Tete selection now with bulbs purchased locally when I can see & touch prior to purchase. Live & learn. LA
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Oct 25, 2023
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Meiklokjes en Muscari

We bestelden Meiklokjes en dat leek me ok en Muscari en deze vond ik eerder duur en de kwaliteit is vergelijkbaar met wat we hier in België in de winkels kunnen kopen en dit aan aanzienlijk lagere prijs. Bovendien moet je 2 weken wachten op de bloembollen wat ik echt in deze tijd erg lang vind voor een online shop. Dus wat mij betreft geen aanrader. We bestelden omdat er maar weinig plaatsen zijn waar er meiklokjes te koop zijn. Voor bloembollen zijn er betere en goedkopere alternatieven.
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Oct 12, 2023
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Stop being so mean with the plant sizes !

I am finding that the size of plants delivered is getting smaller and smaller resulting in the plants not coming into flower in the next season. They almost all look as though they need potting on and further development before being planted out in the garden. This may be OK for you younger gardeners who have time to wait but I am now a pensioner and next season is never guaranteed at my age !!
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Oct 16, 2023
Dear Client, Thank you for your feedback. We will discuss this with our farmer and try to improve the size of plants. Kind regards, DUTCH-BULBS.COM
Jan 23, 2024
 Verified review

Tulip and hippeastrum bulbs arrived covered in mold

This seller was recommended to me by my best friend, but I'm disappointed. Tulip and hippeastrum bulbs arrived covered in mold. I was very upset. I still regret that I didn’t take a picture of their condition, it’s just that my daughter was sick and there was no time for that. In one local store they sold me a product that helped preserve two bulbs of hipeastrum. everything else simply died.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jan 24, 2024
Dear Client, We're truly sorry to hear about the mold on your tulip and hippeastrum bulbs. We apologize for any inconvenience caused during such a challenging time for your family. To make things right, we'd like to offer a replacement or a refund. Please reach out to our customer support. We appreciate your understanding and hope to regain your trust. Best regards, DUTCH-BULBS.COM
Nov 9, 2023
 Verified review

Initial review

Items arrived apparently ok and undamaged, although I have mot yet checked sizes. I do however think that although the cardbosrd box is relatively strong, it is not indestructible and there should be a packaging around the bags to protect from potential crushing or other damage. I am unable to give a full review as first order with no experience of any issues at flowering.
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Dec 14, 2023
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The product looks great online but as yet do not know if it was recieved. I have sent WhatsApp message yesterday morning but no replace. No up to date info o courier site
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May 16, 2024
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I have yet not received my latest order or news when I can expect to have it. Yes shame to wait for so long and that the delivery check-up does not function.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you have not received your order. We will contact our logistics partner to solve the problem. Kind regards, Team Dutch-Bulbs.Com
Dec 4, 2023
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I have not received order number 28466 Very disappointed. Communication not good. I love the bulbs. But when I pay for something I expect better service.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Dec 7, 2023
Dear Client, We will contact you directly to update you on the situation and provide a solution. Kind regards, DUTCH-BULBS.COM
Mar 29, 2024
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Good day, I give three stars for three live Iris out of five. I can't give stars for Heather Steam and Her Highness, the plants came rotten (dead).
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May 16, 2024
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Out of 15 small orienpet bulbs , only 7 will grow this year.. the 8 were broken the stem , and will not grow this year
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you are not satisfied with the quality of bulbs and plants that you received from us. We will email you with an offer of compensation. Kind regards, Team Dutch-Bulbs.Com