Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland- Logo - reviews

Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Reviews:

773 reviews in the last 12 months1,238 total reviews  

4.75
Excellent

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Most relevant positive review

Feb 20, 2024
 Verified review
All bulbs arrived in good condition except one which was a bit damp outside scales of bulb soft and had to be scraped off to reach the healthy scales beneath.

Most relevant negative review

Jul 15, 2024
 Verified review
I’m not sure why you now send me requiring my comments over past orders. This years order, I’ve downgraded to one star following the response from the company, which stated if you want good bulbs order earlier, as at the end of the season they “not perfect”, which is an understatement. Sending smaller than advertised size bulbs, already damaged when packaged & not at the 80% discount they quoted me. Not recommended. You keep existing customers by being honest & no sending out rubbish.
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Reviews for Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland

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6 days ago
 Verified review

Problemas

En primer lugar, han esperado a tener disponibles unos hippeastrum para enviarme la totalidad del pedido que incluía crocus de floración otoñal los cuales han llegado a punto de florecer y en segundo lugar, los hippeastrum vienen totalmente cubiertos de hongo rojo a mi parecer. La empresa me dice que es normal pero sé lo que es un hippeastrum en buenas condiciones y lo que no. En este pedido no han estado a la altura esperada.
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12 days ago
 Verified review
Je suis tres decu de ma commande recu aujourdhui. Commander et payer pour 10 racines de papaver king kong recu 7 racines dans le colis . Je veut essayer de leur tel sa repond jamais . Je v envoyer un mail
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Jul 15, 2024
 Verified review

Poor bulbs

I’m not sure why you now send me requiring my comments over past orders. This years order, I’ve downgraded to one star following the response from the company, which stated if you want good bulbs order earlier, as at the end of the season they “not perfect”, which is an understatement. Sending smaller than advertised size bulbs, already damaged when packaged & not at the 80% discount they quoted me. Not recommended. You keep existing customers by being honest & no sending out rubbish.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Aug 29, 2024
Dear Client, Thank you for leaving your honest review. We understand your disappointment and regret to hear that. We will improve communication about the quality of oud bulbs and plants that we sell with 80% during the last days of the season. Kind regards, DUTCH-BULBS.COM
Jul 1, 2024
 Verified review
Not receive an order. by tracking information it's as delivered, seems for fake service.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jul 2, 2024
Dear Client, W eare sorry to hear that you are not satisfied with our products or delivery. Please send us an email and we will provide a solution. Kind regards, DUTCH-BULBS.COM
Apr 5, 2024
 Verified review
Добрый день. Ваше имя и вашу фирму очерняет ваш партнер по доставке посылок DPD . Последние 2 штуки посылок они не стали себя утруждать привозить по адресу доставки . Хотя их ждали в указанное ими время . Екатерина не пошла на работу и ждала их. Спустя несколько часов DPD отправили письмо - в котором извинились за то что не доставили посылки . Причину указали что - ЗАБЫЛИ ЗАВЕЗТИ ИХ . И попросили посылки забрать со склада . ПРичем до 5 апреля срок. В противном случае посылки будут отправлены - ОТПРАВИТЕЛЮ . Beste ECATERINA IVANOV, Jammer genoeg hebben we je gemist bij de levering van je pakket met pakketnummer 05212149209494 van DUTCH-BULBS.COM. Opdat je toch zo snel mogelijk je pakket in handen zou kunnen krijgen, zal onze chauffeur het uiterlijk volgende werkdag leveren in een Pickup parcelshop in de buurt. Zodra je pakket klaar ligt in de Pickup parcelshop ontvang je van ons nog een bevestigingsmail met het adres en de openingsuren. Vergeet niet om je identiteitskaart mee te nemen wanneer je je bestelling ophaalt. Met vriendelijke groeten, DPD
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Jun 4, 2024
 Verified review
So far I have NOT received my order. It may be the services that DB employs, or it may be DB itself. Either way, the communications are very poor. This was my first ever purchase with DB and any future purchases will depend on how this gets resolved.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 13, 2024
Dear Client, We are sorry to hear that you have not received your order. We will contact DPD to investigate where your package is and send you an email. Kind regards, DUTCH-BULBS.COM
May 16, 2024
 Verified review
I have yet not received my latest order or news when I can expect to have it. Yes shame to wait for so long and that the delivery check-up does not function.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you have not received your order. We will contact our logistics partner to solve the problem. Kind regards, Team Dutch-Bulbs.Com
Nov 5, 2023
 Verified review

Very poor quality bulbs, dreadful customer service

Iris Picasso bulbs were tiny, shrunken, some were almost rotting. Emailed 3 times but no reply from this company.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 7, 2023
Dear Client, We are sorry to hear that your order was delivered as expected. We will contact you via email to resolve this situation. Kind regards, DUTCH-BULBS.COM
Mar 30, 2024
 Verified review
today is 30 March - delivery was due to start on 18 March - still not arrived yet and no message
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Apr 9, 2024
 Verified review
Die meisten Zwiebelblüten, die ich gekauft habe, waren schimmelig.
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Nov 1, 2023
 Verified review
poor quality and delivered product not to my order
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Nov 2, 2023
Dear Client, We are sorry to hear you are not satisfied with the quality. We will contact you via the email to provide compensation. Kind regards, DUTCH-BULBS.COM
May 31, 2024
 Verified review
Quality not good , old stuff very dry
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you are not satisfied with the quality of bulbs and plants that you received from us. We will email you with an offer of compensation. Kind regards, Team Dutch-Bulbs.Com
May 20, 2024
 Verified review
Order failed to arrive
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Jun 4, 2024
Dear Customer, We are sorry to hear that you have not received your order. We will contact our logistics partner to solve the problem. Kind regards, Team Dutch-Bulbs.Com
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N N.
Frankfurt
Apr 12, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM
Apr 10, 2024
 Verified review
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Answer by Dutch-Bulbs.Com - Exclusive Flower Bulbs and Plants directly from Holland
Apr 21, 2024
Dear Client, We are sorry to see that you are not satisfied with the order you received from us. We will contact you to resolve the situation. We appreciate you feedback. Kind regards, DUTCH-BULBS.COM