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superbalist.com
Reviews:

45,579 reviews in the last 12 months210,200 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Jan 10, 2024
 Verified review
YOUR sizing, is not consistent , even with the same brand of clothing
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Dec 10, 2023
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You guys have removed the cash on delivery which is an inconvenience
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Jun 14, 2024
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Some items aren’t as they appear on the picture… the quality is poor
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May 20, 2024
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I ordered a pair of crocs + 4 jibbitz and I only received 2 of them
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Apr 25, 2024
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Quality of items and stock. A lot is cheaply made and lacks quality
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Apr 23, 2024
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Orders need to be reviewed and checked before delivery

Please try and make sure that you deliver exactly what was ordered.
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Apr 3, 2024
 Verified review
My query was never resolved and never received the item I purchased
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Mar 2, 2024
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did not recieve one item in my order no one helped me or assisted me
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Mar 2, 2024
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I received the wrong colour of my jeans but it’s also nice I like it
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Feb 3, 2024
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Delivery times , even Shein beats you sometimes. Just being honest.
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Jan 11, 2024
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Damaged or poor workmanship on goods purchased

Bought twice from them and each time I happen to get damaged goods.
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Jan 3, 2024
 Verified review
Registered a concern and I am still waiting for a further response??
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Nov 1, 2023
 Verified review
Unethical. Cancel a order and then increase the price of the item.
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Jun 24, 2024
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Extremely poor customer service & unethical /unfair returns policy
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Mar 3, 2024
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Very disappointed....I have received a…

Very disappointed....I have received a dirty and looking used item.
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Dec 29, 2023
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I keep getting the wrong items. Even after requesting an exchange.
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Jun 24, 2024
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I've never have a problem but my recent order the item was damaged
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Jun 4, 2024
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Your delivery policy is not great. Its not a door-to-door service.
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May 14, 2024
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Clothes were good but their orders take…

Clothes were good but their orders take too long to be couriered
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Apr 15, 2024
 Verified review
Please can you make changes address change on APP like Take A Lot
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