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superbalist.com
Reviews:

45,579 reviews in the last 12 months210,200 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Nov 17, 2023
 Verified review
Recent pair of adidas sneaker felt uncomfortable, like a Factory reject
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May 27, 2024
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May last order took way too long than usual to arrive... over a week.
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May 25, 2024
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My product is damaged and it shows that there is no exchange or refund
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Apr 25, 2024
 Verified review
Packaging is not as good😏& the items bought are sometimes a bit dirty
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Mar 16, 2024
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I ordered 2 jeans and 1 jean that was delivered is not what i ordered.
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Mar 16, 2024
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Have been trying to take an item out of my cart and am unable to do so
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Mar 1, 2024
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The actual item colour and features are not exactly as pictured online
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Feb 8, 2024
 Verified review
lack of communication regarding delivery especially return collections
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Jan 17, 2024
 Verified review

Wrong style shoe.

The shoe I ordered was not what I received. The style was different.
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Dec 28, 2023
 Verified review
Next day deliveries never come next day and also cancellation of items
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Dec 20, 2023
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I still haven't received my items back that were declined for a return
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Dec 14, 2023
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I bought sneakers and they delivered worn sneakers, which were dirty.
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Nov 14, 2023
 Verified review
Make sure the client gets exactly what he or she ordered and paid for.
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Jun 19, 2024
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Order took ages to get delivered. Wrong size got delivered . Again ….
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Jun 7, 2024
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Too many instances where the size delivered is not what was ordered.
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Apr 17, 2024
 Verified review
1st delivery - Missing item 2nd delivery - Wrong "replacement" item
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Apr 4, 2024
 Verified review
I didn't get my orders update, had to make a follow up on my orders
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Mar 19, 2024
 Verified review
Product quality - both pairs of shoes I purchased were poor quality.
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Feb 9, 2024
 Verified review
I returned shoes twice for an exchange and I still got the wrong size
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Jan 22, 2024
 Verified review
challenged my return although it was an exchange for different size.
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