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superbalist.com
Reviews:

45,170 reviews in the last 12 months209,645 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Apr 15, 2024
 Verified review
Please can you make changes address change on APP like Take A Lot
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Mar 18, 2024
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I ordered a larger size than I received, and needed to be refunded
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Jan 21, 2024
 Verified review
i would like superbalist to have a review section for the clothes
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Dec 22, 2023
 Verified review
Inefficient processess. Customer support not responding to emails
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Dec 4, 2023
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The delivery took too long and was rerouted to different couriers.
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Dec 4, 2023
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Should stop saying something its available while its out of stock
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Nov 8, 2023
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Didn’t get all the items, whereas they were confirmed at checkout
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Nov 8, 2023
 Verified review
They can send an sms at every touch point where the parcel reaches
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Jun 24, 2024
 Verified review
Terrible customer service , took months to resolve a silly issue
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May 13, 2024
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Delivery is generally quick. However my last order took awhile
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Mar 31, 2024
 Verified review
Update your systems especially when reporting an inventory error.
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Jan 4, 2024
 Verified review
I have not received an item from my order yet it's still missing.
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Dec 28, 2023
 Verified review
You always don’t have Size 7 Shoes on the snickers Airforce Nike
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Dec 18, 2023
 Verified review
They take longer than b4 even when I choose to fetch them at depo
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Dec 12, 2023
 Verified review
never recieved my order, claiming you delivered it when it wasnt
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Jun 22, 2024
 Verified review
Please deliver clothes in good state.They arrive smelling awful.
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Jun 12, 2024
 Verified review
I did not get the shoe as they did not have stock . Very unhappy
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Jun 2, 2024
 Verified review
Your website is not allowing me to return the items I purchased
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Apr 28, 2024
 Verified review
They have become sloppy with their products and customer service
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Mar 27, 2024
 Verified review
Incorrect sizing, dirty items, items not the same as advertised.
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