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superbalist.com
Reviews:

45,579 reviews in the last 12 months210,200 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Dec 28, 2023
 Verified review
Only half my order was delivered even though it said both items sent. No communication.
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Dec 7, 2023
 Verified review

Sold out items after confirming your order

Sometimes you buy something and they process it only to tell you later that is sold out 😒
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Oct 28, 2023
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0 stars if I could.

Absolutely poor and horrendous service and shopping experiences on my last two purchases.
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May 28, 2024
 Verified review
The agents have all been helpful but I still haven't received my package (2 weeks later)
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May 26, 2024
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Your prices are now crazy, unnecessarily expensive in some stuff one can buy @china town
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May 18, 2024
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I bought Af1 that looks so fake even the skin is peeling off 👎. It’s actually fake mahn
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Apr 24, 2024
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Quality is questionable, Sizing information is not accurate, return policy off putting.
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Nov 14, 2023
 Verified review
I received a broken serving tray, returned it then received the same broken tray again.
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Nov 1, 2023
 Verified review
used but t be the best I dont know what went wrong. You keep delivering incorrect sizes!
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Jun 11, 2024
 Verified review
The order received was incorrect. The support team is not readily available to assist.
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May 14, 2024
 Verified review

Why did I have t pay so much

I bought this pair of shoe and the very next week it was so much cheaper. Thats so sad.
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Jan 10, 2024
 Verified review

Disgraceful Customer Service

Items were not delivered and over a month later the issue as still not been resolved.
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Dec 23, 2023
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Order not delivered and money refunded without explanation why order was not fulfilled.
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Dec 14, 2023
 Verified review
Some items need a more detailed description and more pictures to make shopping easier.
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May 11, 2024
 Verified review
Your person delivering should make an effort to call. Why do we put our details down.
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Mar 26, 2024
 Verified review
Customer experience is really poor. If I didn’t have to shop here, I really wouldn’t.
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Jun 22, 2024
 Verified review
Stock option on main sizes are pretty much non existent. And not just on sale options
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Apr 6, 2024
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Bought g-star raw sandals for R1000 when i get the the shoes the price tag says R799
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Mar 8, 2024
 Verified review
Make sure you put correct sizes so I don’t have to return the product more than once
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Feb 3, 2024
 Verified review
I bought a soviet sneaker my child wore it at school for 2 days and it’s already torn
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