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superbalist.com
Reviews:

45,579 reviews in the last 12 months210,200 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Jan 1, 2024
 Verified review
Inventory Error. Just because you paid for it, it does not mean that you will get it.
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Nov 23, 2023
 Verified review
Too many tight crop tops, clothes are generally not stylish and not everybody's taste
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Nov 6, 2023
 Verified review
Quality and variety of products. Pricing. Delivery and returns work very well though.
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Jun 13, 2024
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I ordered and paid for red sunglasses and received a black pair with no explanation.
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Jun 7, 2024
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I ordered beach bags with my cosmetics and I was not told that it is out of stock. I
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May 20, 2024
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Ordered Jockey French Cut. Received Bikini. Mission to return. Simply didn't bother.
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May 18, 2024
 Verified review
Order that was supposed to be exchanged is suddenly canceled without communication 🙄
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Apr 3, 2024
 Verified review
My shoes were not boxed on the inside but instead wrapped with a transparent plastic
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Mar 26, 2024
 Verified review

Quality

The quality of the dress I bought with my last purchase was bad, it’s a see through
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Mar 8, 2024
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Didn’t receive what I ordered ‘Inventory errors’ shouldn’t be the customers problem
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Feb 1, 2024
 Verified review
Your service is poor. Agents bad. Always escalating matters and never communicating
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Jan 3, 2024
 Verified review
I'm never buying from Superbalist again. Your processes and service is really poor.
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Dec 28, 2023
 Verified review
You don’t always find the sizes you look for and other brands you might choose from
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Dec 9, 2023
 Verified review
When selling other brands eg adidas include the point sizes to not only actual sizes
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Jun 21, 2024
 Verified review
Why was my money not refunded but placed in the wallet. I didn't say I wanted that.
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Mar 23, 2024
 Verified review

I wore my shoes three timbut are…

I wore my shoes three times but are already looking like I’ve worn them for a year
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Mar 21, 2024
 Verified review

Long processing time

I placed my order on Monday. Today is Thursday and my order still shows processing.
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Dec 16, 2023
 Verified review
The delivery was fast. I just wish the shoe was real leather. It looks nice though
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Dec 9, 2023
 Verified review
Make your discounts more transparent. Why are discounts given and then taken away?
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Dec 4, 2023
 Verified review
I reported back on the app that the desk arrived with some screws missing. No reply
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