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superbalist.com
Reviews:

45,579 reviews in the last 12 months210,200 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Jan 17, 2024
 Verified review
I bought a Gold Fossil watch that I'd like to return. Your return policy link does not work
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Apr 2, 2024
 Verified review
I waited 11 days for my order to be delivered. One of my items purchased was out of order.
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Mar 26, 2024
 Verified review
The fabric of the item was different from the picture and also sizing up also misleaded me
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Jan 3, 2024
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No option to change my order once placed. Have to wait for it to arrive and then exchange.
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Jun 20, 2024
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The blazer is beautiful and fits nicely but I noticed its torn on the left side like this
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Jun 19, 2024
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Make your change of address process easier than cancelling the whole order to start over.
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Jun 13, 2024
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Probably the worst online shopping experience i've ever had. Items were delivered broken.
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Jun 1, 2024
 Verified review
Only received half my order and when i submitted to you, 2 weeks later still no resolution
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May 17, 2024
 Verified review
Why le romela wrong size of shoes. It's deliberate beverages this is not the first time.
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Apr 2, 2024
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MY PAST 3 ORDERS WERE IGNORED FOR DAYS AND ARRIVED MUCH LATER THAN THE DATE ON THE WEBSITE
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Mar 12, 2024
 Verified review

Poor quality and size

My order arrived late than i expected. The shoes and clothes size i was not happy about it
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Jan 5, 2024
 Verified review
Better pictures and descriptions of items. Also please deliver the right size as ordered.
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Oct 29, 2023
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My orders are always not delivered on time yet I get to billed for next day delivery date
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Jun 10, 2024
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I have tried too so send my parcel back due too shoes being back but with no luck so far
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Jun 9, 2024
 Verified review
My expensive order was in a terrible condition. The item was damaged and of poor quality
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May 28, 2024
 Verified review
I'm having a problem with a return. No feed back on what's going on order number 23042423
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May 4, 2024
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Ask dispatch raiders to always call when ever they are on the way coming to said address
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Apr 10, 2024
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My order wasn't 100% accurate. I received a smaller size of one of the dresses I ordered.
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Mar 9, 2024
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Not what I ordered

Have a picture of what a client ordered compared with what is being packaged and shipped.
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Dec 28, 2023
 Verified review
Ordered white airforce one sneakers they look so fake and the left one was a little torn
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