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superbalist.com
Reviews:

45,579 reviews in the last 12 months210,200 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Apr 8, 2024
 Verified review
I recently bought and returned an item, they then said my refund was done but I never gave them my account number! What's the process?
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Feb 23, 2024
 Verified review
I still have not received the refund to the return logged on 09/02/2024. I've sent an email and no reponse has been received to date.
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Jun 15, 2024
 Verified review

Wrong order twice

I received the wrong order.Returned it for exchange and still got the same wrong order a second time which even wasn’t packaged nicely
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May 20, 2024
 Verified review
Poorly made and bad quality. The product I bought was a pair of leggings, within an hour of wearing them the stitches had come undone.
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Apr 30, 2024
 Verified review
Some items appear available on the app, and they’d accept your payment only to find that there’s no stock and they refund you. Boring
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Feb 24, 2024
 Verified review
I received my order and I log a return no feedback till today, I want a refund because my tekkie is too big and there's no other size
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Jun 22, 2024
 Verified review
I've returned 2 things already. 1st was quality and size of the product, it wasn't satisfying. 2ndly I returned a Cap, WRONG colour!
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May 19, 2024
 Verified review
I ordered my crocs size M4 and W5 and I got size M5 and W7 and I only realized it later and already I wore them I can't exchange. 😭😭😭
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Apr 24, 2024
 Verified review
I received the wrong product for white bodysuits for baby and it takes the whole week to get your order but the can respond in time
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Nov 27, 2023
 Verified review
They don't take long to respond to their clients, they make their clients are happy and they also make follow up with their clients.
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Nov 21, 2023
 Verified review
Not a trusted online store. When you order, they can cancel your order anytime they want to. You are lucky if you receive your order.
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Nov 20, 2023
 Verified review
I don't like the fact that I have to log a return a 2nd time due to wrong size delivery. I like the speedy responses and delivery 🙌🏽
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Apr 19, 2024
 Verified review
Ordered a watch was sent a broken watch. Was sent another watch and the leather box was torn and stuck back with tape. Unacceptable
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Apr 7, 2024
 Verified review
Ordered Adidas sandals for boys the size is too small.. Logged a return successfully but did not receive the email and sms as usual
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Feb 2, 2024
 Verified review
I don’t receive my full order, when queried I was told the missing item would be delivered but then received a refund notification.
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ZE
Z E.
Cape Town
Jan 24, 2024
 Verified review
List the correct items on the website. I ordered the same pair of shoes thrice and it was the incorrect one on all three occasions.
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Jan 8, 2024
 Verified review
Sorry, but I received absolutely nothing special at all from Superbalist and for that reason am hesitant to give them a higher score
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Dec 19, 2023
 Verified review
Delivery takes too long and often items are not in stock, even though they claim to be in stock on the website. Very disappointing.
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Dec 8, 2023
 Verified review

Incorrect item and items unavailable after payment was taken

Incorrect item, 3 items not available, but I was only made aware after shipment date. Delivery date later than original advised date
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Jun 2, 2024
 Verified review
My last purchase. Narciso Rodriguez was def not the original Very disappointed as I have purchased this in the past with no issues
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