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Most relevant positive review
Jul 26, 2024
Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman.
Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.
Delivery was late. Seems like it was only attended to once I contacted you guys to complain.
Then I was told that one of my items was not available even though the app showed that it was.
You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out.
Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com
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Jan 19, 2024
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I returned an item due to small size.. On the 11th January.. Today its the 19th. My order is still not processed.. What a shitty service... Disappointed
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Jan 13, 2024
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I didn't have one of the super class as always. I ordered a pair of jeans but didn't get the same as on the order but all in all Superbalist is the best
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Jan 5, 2024
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I ordered shoes & after paying received a message that I’ll be refunded????
Strange seeing the item was in stock
Won’t order on superbalist any time soon
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Dec 2, 2023
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The garment ordered wasn't true to size and the booties that was ordered wasn't in the package. Received a completely different item from what I ordered
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Jun 25, 2024
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Refund me for returns, have more sizer available that is not just XL & L, write correct product descriptions and also film detail of fabric of product.
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Jun 15, 2024
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I had a delivery that never reached my place and the driver for delivery didn't even call me. Neither did the superbalist call me Regarding my delivery
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Jan 29, 2024
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I love the promos and sales that Superbalist runs consistently. I do think that some of the brands are not the best quality and that could be improved.
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Jan 7, 2024
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I received an sms saying my order is out for delivery and only received my order a week later, no communication whatsoever about what caused the delay!
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Jun 20, 2024
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I love ordering from you guys but previously my orders would be delivered within record time.But now-it takes more then a week to reach me.sometimes 2,
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Jun 12, 2024
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Short changed
One of the items we ordered was not delivered and despite numerous emails there has not been a response. Most shocking service for an online platform.
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Jun 11, 2024
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Returns are so difficult on the app as it’s close to the exchange option and one ends up pressing the other. I don’t know where to reschedule anymore.
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May 9, 2024
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I have not received my order. I was suppose to receive it last week Thursday/Friday. Nothing and no one is saying anything to me. I am so disappointed.
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Feb 18, 2024
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The black top I order from cotton on smelt like sweat but I decided not to send it back because I needed it for the next day very disappointed though 😔
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Dec 31, 2023
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Bad stock.
Unfortunately,this particular pair of jeans had very obvious & clearly visible white fade/fold lines around the knees.
Looked awful - Had to return it.