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superbalist.com
Reviews:

39,335 reviews in the last 12 months201,784 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Feb 28, 2024
 Verified review
I ordered 20 items but I only received 19 items the service is very poor
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Feb 5, 2024
 Verified review
You've inconvenienced in my previous orders n u nva compensate for that.
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Dec 19, 2023
 Verified review
Order placed on 2 December and not received. No communication, no update.
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Dec 11, 2023
 Verified review
😭😭😭. Service very very poor in terms of communication between the drivers
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Oct 27, 2023
 Verified review
Only informed days later of out of stock. Refund was done fairly quickly.
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May 14, 2024
 Verified review
Some of the orders was too big or too small or they are of poor quality.
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Feb 11, 2024
 Verified review
The estimated delivery time was false instead my order came 4 days later
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Jan 5, 2024
 Verified review
You got my order wrong but you guys were very quick to rectify the issue
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Dec 11, 2023
 Verified review
Communication especially when some items will take time to be delivered
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Oct 15, 2023
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My order keeps getting delayed. It’s been 15 days since I first ordered,
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May 20, 2024
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Package was late and incomplete. I got a response but still no results.
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May 3, 2024
 Verified review
My jacket was torn inside I had to take it to a tailor to get it fixed
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Apr 30, 2024
 Verified review
Always have limited sizes. Most of the time items becomes out of sizes
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Apr 21, 2024
 Verified review
there were threads sticking out and the sneakers are already peeling.
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Jan 25, 2024
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My order wasn’t complete,They refunded me twice for 2 inventory errors.
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Dec 4, 2023
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They cant find my delivery address but Takealot delivers at my address.
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Nov 17, 2023
 Verified review
Recent pair of adidas sneaker felt uncomfortable, like a Factory reject
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Apr 25, 2024
 Verified review
Packaging is not as good😏& the items bought are sometimes a bit dirty
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Mar 16, 2024
 Verified review
I ordered 2 jeans and 1 jean that was delivered is not what i ordered.
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Mar 16, 2024
 Verified review
Have been trying to take an item out of my cart and am unable to do so
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