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superbalist.com
Reviews:

39,335 reviews in the last 12 months201,784 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Jan 17, 2024
 Verified review

Wrong style shoe.

The shoe I ordered was not what I received. The style was different.
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Dec 28, 2023
 Verified review
Next day deliveries never come next day and also cancellation of items
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Dec 20, 2023
 Verified review
I still haven't received my items back that were declined for a return
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Dec 14, 2023
 Verified review
I bought sneakers and they delivered worn sneakers, which were dirty.
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Nov 14, 2023
 Verified review
Make sure the client gets exactly what he or she ordered and paid for.
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Oct 17, 2023
 Verified review
THEY CANCELLED MY ORDER AFTER SAYING IT'S DISPATCH TO THE DISTRIBUTION
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Apr 17, 2024
 Verified review
1st delivery - Missing item 2nd delivery - Wrong "replacement" item
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Apr 4, 2024
 Verified review
I didn't get my orders update, had to make a follow up on my orders
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Mar 19, 2024
 Verified review
Product quality - both pairs of shoes I purchased were poor quality.
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Feb 9, 2024
 Verified review
I returned shoes twice for an exchange and I still got the wrong size
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Jan 22, 2024
 Verified review
challenged my return although it was an exchange for different size.
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Jan 13, 2024
 Verified review
Not all my items were delivered and I’m still waiting for a response
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Jan 10, 2024
 Verified review
YOUR sizing, is not consistent , even with the same brand of clothing
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Dec 10, 2023
 Verified review
You guys have removed the cash on delivery which is an inconvenience
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Sep 21, 2023
 Verified review

unhappy

i put my order through for it to be cancelled for no apparent reason
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Aug 20, 2024
 Verified review
Counterfeit products being sold. Will not let me return the product.
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May 20, 2024
 Verified review
I ordered a pair of crocs + 4 jibbitz and I only received 2 of them
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Apr 25, 2024
 Verified review
Quality of items and stock. A lot is cheaply made and lacks quality
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Apr 23, 2024
 Verified review

Orders need to be reviewed and checked before delivery

Please try and make sure that you deliver exactly what was ordered.
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Apr 3, 2024
 Verified review
My query was never resolved and never received the item I purchased
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