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superbalist.com
Reviews:

39,335 reviews in the last 12 months201,784 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Oct 9, 2023
 Verified review
My order took so long to be delivered.And I’ve never experienced that before.
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May 13, 2024
 Verified review
One of the items I ordered was cancelled without any explanation whatsoever.
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May 9, 2024
 Verified review
my order was delayed, something they didnt mention before i made a purchase.
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Feb 20, 2024
 Verified review
The sizes are not correct for an online store that is such an inconvenience
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Jan 16, 2024
 Verified review
Inventory needs to be updated regularly to avoid confusion and frustration.
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Jan 1, 2024
 Verified review
There is always an issue with the delivery and no impossible to get hold of.
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Nov 25, 2023
 Verified review
Incorrect size was delivered so I was inconvenienced into a return process.
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Nov 21, 2023
 Verified review
Colour of pants I ordered was different from the product I saw when ordering
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Nov 19, 2023
 Verified review
When we exchange please give us the correct sizes . Not wrong or same sizes
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Oct 15, 2023
 Verified review
I got the wrong order. I ordered black shoes, and I was given silver shoes.
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May 18, 2024
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They give you vouchers but can only it on normal items I think that ripoff
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Apr 14, 2024
 Verified review
Is this fake? Because it lasts for 5 minutes literally. Waste of my money!
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Feb 7, 2024
 Verified review
Add cash on delivery as an option as I’ve been a loyal customer for years.
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Jan 17, 2024
 Verified review
Used to be a very good, happy customer but the last purchase was pure hell
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Dec 11, 2023
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I want to exchange my jacket, but when I click on return nothing happened
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Aug 20, 2024
 Verified review
The orders are taking longer these days, it's no longer quick like before
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Apr 16, 2024
 Verified review
Baby clothes and shoes have poor quality. Their prices are also too high
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Apr 11, 2024
 Verified review
I haven't received any feedback after my matter was supposedly escalated
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Mar 28, 2024
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Poor Quality Merchandise

Delivery and returns process good. Quality of merchandise super poor.
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Mar 5, 2024
 Verified review
Feedback was poor. Delivery not made as promised. Poor customer service.
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