FixPart.no- Logo - reviews

FixPart.no
Reviews:

3,525 reviews in the last 12 months6,046 total reviews  

4.62
Excellent
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Most relevant positive review

Sep 12, 2024
 Verified review
Kjempe produkt i seg selv. Men ett sant helvete, å da mener jeg helvete, og installere. Ville heller spart meg for 500kr i stress enn og brukt lette 5000,- på en ny maskin. Det er en patent fra helvete, tynn stål vaier, som har en fjør i enden, som skal "låse" fast pakningen i bakkant. Denne må du bestille verktøy til, enten fra spesial grossist, eller temu som du må vente på i hvertfall 2 uker, med ingen sikkerhet i det du får levert. . Nei dette skulle det vært en stor OBS, under produktet, OBS HUSK SPESIAL VERKTØY!! Maken til dritt opplegg kan jeg ikke huske. Wow! Samle hele slekten når far skal til og reparere vaskemaskinen, for dette blir ett show!, PG18.

Most relevant negative review

Nov 7, 2023
 Verified review
Ordered a thermostat for a combifridge by Ikea/whirlpool. The thermostat should fit according to the model and type number. When it arrived and I tried installing it, it didn't fit as it was physically completely different. As shown by the attached picture of the light bulb holder part of the package. The picture shows the old and the new part. I contacted customer service. The response time was extremely slow. It ended up in me not being able to return the product. I enquired about another product that would fit. Fix Parts gave me a link to a product. I communicated to them that the product picture was identical to the part I had received that did not fit. Customer service claimed the new part would fit. Thus I ordered the new part. When it arrived, it was in fact identical to the first one and thus did not fit. Customer service has so far not responded to my latest claim to have them refund my purchase and cover my return transport costs, it has been several days since my request. I would urge people to not use Fix Parts. If something goes wrong, they don't step up for the customer even when they are at clear fault.
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Reviews for FixPart.no

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Nov 28, 2023
 Verified review

Mangelfull levering

Lang leveringstid. Bare halve bestillingen levert.
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Answer by FixPart.no
Nov 30, 2023
God dag, på bestillingstidspunktet hadde vi dessverre ikke alle produktene på lager (lenger). De produktene vi hadde på lager er allerede sendt til deg, så du trenger ikke å vente på dem. Den andre delen av bestillingen vil bli levert senere. Bram, FixPart kundeservice
Mar 1, 2024
 Verified review
Har ikke åpnet pakken enda. For tidlig med feedback
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Apr 27, 2024
 Verified review
Detsverre passet den ikke så den vil bli returnet
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Nov 7, 2023
 Verified review
Very expensive. Otherwise quick and efficient.
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May 4, 2024
 Verified review
Feil produkt, i forhold til hva jeg bestilte.
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Answer by FixPart.no
May 6, 2024
God dag, vi beklager å høre at du ikke mottok riktig produkt. Vi har kontaktet deg for å se hva vi kan gjøre for deg. Vi beklager uleiligheten. Bram, FixPart kundeservice
Jun 5, 2024
 Verified review
It takes too long until product is delivered
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Answer by FixPart.no
Jun 6, 2024
Hello, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery has been slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
May 29, 2024
 Verified review
Pakken kom hurtig helt hjem. Flott levert.
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Answer by FixPart.no
May 30, 2024
God dag, jeg beklager å høre at du ikke mottok bestillingen din i tide. Dessverre ble leveringen litt forsinket, noe vi beklager. Hvis det fortsatt er noe galt med produktet, vennligst gi oss beskjed. Bram, FixPart kundeservice
Mar 13, 2024
 Verified review
God service men problemer med leveringstid!
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Oct 28, 2023
 Verified review
Dobbelt så dyrt i forhold til feks Elkjøp.
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Apr 20, 2024
 Verified review
It took 4 months to receive the product.
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Answer by FixPart.no
Apr 22, 2024
Good day, I am sorry to hear that you did not receive your order on time. I see that there was indeed some delay because the product was out of stock. Our sincere apologies for that. I see that your order has now been delivered. If there is still something wrong, please let us know. Bram, FixPart customer service
Mar 16, 2024
 Verified review
Fikk ikke vare jeg bestilte men en annen
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Feb 9, 2024
 Verified review
Wrong price, not in stock. Just terrible
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Answer by FixPart.no
Feb 12, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there too. Bram, FixPart customer service
Feb 26, 2024
 Verified review

Prompt delivery but the part didn't fit

Prompt delivery but the part didn't fit
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Answer by FixPart.no
Feb 27, 2024
Good day, I am sorry to hear that the product you ordered does not fit. Based on a type number, we can determine whether a product is suitable for a specific device. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Jan 5, 2024
 Verified review
Tok alt for lang tid før eg fikk varen.
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Answer by FixPart.no
Jan 9, 2024
God dag, jeg beklager at du ikke mottok bestillingen din i tide. Dessverre ble leveransen noe forsinket, noe vi beklager. Hvis det fortsatt er noe galt med produktet, ber vi deg gi oss beskjed. Bram, FixPart kundeservice
Jan 11, 2024
 Verified review
It was not the rigth fit of the bags.
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Feb 29, 2024
 Verified review
Fast and correct. But too expensive.
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Nov 15, 2023
 Verified review
Use less than week to resolve support
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Jun 19, 2024
 Verified review
Delen gikk i stykker etter en uke.
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Answer by FixPart.no
Jun 21, 2024
God dag, jeg beklager å høre at du ikke er fornøyd med produktet. Vi har kontaktet deg for å se hva vi kan gjøre for deg. Vi beklager uleiligheten. Bram, FixPart kundeservice
Jan 14, 2024
 Verified review
It tok a longtime to arrive Norway.
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May 6, 2024
 Verified review
I miss more update on the delivery
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