bike-discount.de/enReviews:
16,599 reviews in the last 12 months59,756 total reviews
Excellent
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Most relevant positive review
Oct 29, 2023
Verified review
I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount
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Most relevant negative review
May 28, 2024
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Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem.
First time in 9 years of orders from this webshop.
Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en
Jun 24, 2024
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Answer by bike-discount.de/en
Jun 24, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jun 23, 2024
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Answer by bike-discount.de/en
Jun 24, 2024
Dear customer, thank you for your order and for your feedback. Is there anything else we can do for you?
Please feel free to contact us at any time using our contact form.
Jun 22, 2024
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Answer by bike-discount.de/en
Jun 24, 2024
Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.
Jun 19, 2024
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Answer by bike-discount.de/en
Jun 20, 2024
Dear customer, thank you for your feedback. I have checked your enquiry. Unfortunately, something has indeed gone wrong here, for which we must apologise. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
Jun 19, 2024
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Answer by bike-discount.de/en
Jun 20, 2024
Dear customer, thank you for your feedback. We are of course sorry that you were not satisfied with a product and therefore had to make a complaint. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Jun 16, 2024
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Answer by bike-discount.de/en
Jun 17, 2024
Dear customer, thank you for your order and for your feedback.
Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.
Jun 13, 2024
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Answer by bike-discount.de/en
Jun 14, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jun 13, 2024
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Answer by bike-discount.de/en
Jun 14, 2024
Dear customer, thank you for your feedback. I have checked your request. Unfortunately, something has indeed gone wrong here, for which we must apologize. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
Jun 12, 2024
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Answer by bike-discount.de/en
Jun 14, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
PP
Paulo P.
Vila Nova de Santo André
Jun 10, 2024
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Answer by bike-discount.de/en
Jun 11, 2024
Estimado cliente, gracias por su comentario. Lamentablemente, no podemos encontrar ninguna comunicación suya en nuestro sistema. Si tiene algún problema con los artículos solicitados, póngase en contacto con nosotros a través de nuestro formulario de contacto. Gracias por su comprensión.
Jun 9, 2024
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Answer by bike-discount.de/en
Jun 10, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jun 6, 2024
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Answer by bike-discount.de/en
Jun 6, 2024
Dear customer, thank you for your feedback. We apologize for the inconvenience. We are constantly working to improve our services. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.
Jun 6, 2024
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Answer by bike-discount.de/en
Jun 6, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Jun 4, 2024
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Answer by bike-discount.de/en
Jun 4, 2024
Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you?
Please feel free to contact us at any time using our contact form.
Jun 1, 2024
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Answer by bike-discount.de/en
Jun 3, 2024
Dear customer, thank you very much for your review and order!
We are very sorry that we could not satisfy you completely.
Would you like to let us know how we can help you? You can always contact us using our contact form.
May 31, 2024
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Answer by bike-discount.de/en
May 31, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
May 30, 2024
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Answer by bike-discount.de/en
May 31, 2024
Dear customer,
Thank you for your review. Your order has already arrived in your country of delivery and is on its way to you. Please note that delivery to your country may take a little longer. You are welcome to contact us via our contact form or by e-mail. We will be happy to help you track your parcel. Thank you for your understanding.
May 29, 2024
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Answer by bike-discount.de/en
May 29, 2024
Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.
May 28, 2024
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Answer by bike-discount.de/en
May 28, 2024
Dear customer, thank you for your order and for your feedback. Is there anything else we can do to help you?
Please feel free to contact us at any time using our contact form.
May 27, 2024
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Answer by bike-discount.de/en
May 28, 2024
Dear customer, thank you very much for your review and order!
We are very sorry that we could not satisfy you completely.
Would you like to let us know how we can help you? You can always contact us using our contact form.