bike-discount.de/en

Reviews:

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please do not hesitate to contact us again. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are very sorry for the inconvenience caused. I have checked your details: You had entered your address incorrectly. We have kindly informed you several times that, unfortunately, we are not in a position to adjust the address retrospectively if the consignment is already on its way. We kindly ask for your understanding.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. We naturally regret that you were not satisfied with a product and therefore had to make a complaint. Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer, thank you for your order and your review, we are really sorry for the inconvenience caused. We only sell the product you have purchased as new, so the article should not show any signs of use. I have checked your details: Unfortunately, I could not find any personal communication from you in our system. May you please contact us so that we can help you further? Thank you for your understanding.

Dear customer, thank you very much for your order and your review. We are sorry that it has taken a little longer than expected. I have checked your details in our system: the bike is now carefully prepared for shipment and should be handed over to our logistics partner today. Thank you for your patience and understanding. We hope you enjoy your bike.

Dear customer, thank you for your feedback. I have checked your request. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.

Dear customer, we are deeply sorry for the difficulties you have apparently experienced. Unfortunately, we cannot find any contact from you in our system regarding this matter. Is there anything else we can do to help you? Please contact us via our contact form.

Thank you for adjusting your review. We hope that we were able to offer a solution to your satisfaction. If you have any questions, please do not hesitate to contact us.

Dear customer, thank you for your order and for your feedback. Due to the political situation, our logistics partner is providing transparent information on its website about the sometimes serious delays. Nevertheless, we are of course very sorry that there are delays on the transport route to your distant country of delivery. We have already commissioned an enquiry with our logistics partner and are waiting to hear back, although this may also take some time. We will inform you as soon as we have received an answer. Of course, we would like to assure you that we will help you in any case. We are still available at any time for your questions and concerns. Thank you for your understanding and patience.

Dear customer, thank you for your feedback. I have checked your request. Unfortunately, something has indeed gone wrong here, for which we must apologize. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.

Dear customer, thank you for your order and feedback. We are sorry that there were apparently inconveniences with the shipping of the items. I will be happy to pass on your feedback internally. If we can help you in any way, please feel free to contact us again at any time. We hope you enjoy the items you have ordered.

Dear customer, Thank you for your order and for your review. We are pleased that you can benefit from our favorable prices. In order to continue to guarantee you the best possible prices, we are unfortunately unable to offer free returns for all countries. However, we regularly check the possibilities and assure you that we offer our customers fair conditions. You can view our return conditions for your country of delivery transparently on our website at any time before making a purchase. We therefore ask for your understanding of our procedure.

Dear customer, unfortunately there were bottlenecks in our logistics due to a sharp increase in sales. This has slightly increased the delivery time for individual customer orders. We apologize for any inconvenience this may have caused.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.

Dear customer, thank you for your order and your review. We are of course very sorry that you have experienced any inconvenience. Of course, we will help you, our customer service is already in contact with you. However, please note that the item must first be delivered to us before we can make an exchange. As you live in a different country, this may take a few days. There is also a slight delay with our logistics partner due to the public holidays. As soon as we have received the item, we will send you the replacement item immediately. Thank you for your patience and understanding.

Dear customer, thank you very much for your feedback. It takes approx. 6 - 9 working days from ordering a bike from stock to delivery. If the ordered bike is not in stock, the delivery time will be extended in line with the delivery to us. We thank you for your understanding.

Dear customer, Thank you for your order and for your review. We are very sorry that there have been delays. I have checked your details in our system and have seen that both parcels are already on their way and have already arrived in your country of delivery. They should therefore be delivered shortly. I hope you enjoy the items you have ordered. Thank you for your understanding and your patience.

Dear customer, Thank you for your review. Your order has already arrived in your country of delivery and is on its way to you. Please note that delivery to your country may take a little longer. You are welcome to contact us via our contact form or by e-mail. We will be happy to help you track your parcel. Thank you for your understanding.

Dear customer, many thanks for your order. We are sorry that the transportation of your shipment by our logistics partner to your very distant country of delivery is taking a little longer. I have checked your details and have seen that our customer service has responded quickly to your request. Your shipment has now cleared customs and is being prepared for delivery. We are confident that you will receive your order soon. If, contrary to expectations, there are any further difficulties, please do not hesitate to contact us again and we will assist you further. Thank you for your understanding.

Dear customer, thank you very much for your order and your review. We apologize for the inconvenience caused. I have checked your details: We may have overlooked your request- for this we would like to apologize profusely! Of course, it is very important to us to be there for our customers at all times. We will contact you now. Please let us know if we can help you any further. Thank you for your understanding.