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blumenshop.com
Reviews:

1,037 reviews in the last 12 months2,269 total reviews  

4.69
Excellent

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Most relevant positive review

Sep 23, 2024
 Verified review
I ordered flowers for a friend and asked that it be delivered to her house. She was not at home at the time of arrival and the flowers were sent back to the post office where she was not able to pick it up for 24 hours therefore leaving the flowers to get squished and wither away. I’ve attached photos showing the kind of care provided to the flowers. Several flowers did not survive the 24 hour period with the minimal water provided in the bouquet. I don’t understand why you couldn’t have left the flowers at the door and wait for her to pick them up? They were supposed to be a surprise for my friend and she got a crumpled up bouquet that was not what I paid for. Next time I would highly advise explaining to your delivery workers to drop off the flowers at the door. What’s the worst that going to happen? Who is going to steal flowers from someone?

Most relevant negative review

Aug 28, 2024
 Verified review
Review of Blumenshop Flower Delivery Service I recently ordered flowers from Blumenshop, and while the flowers themselves were absolutely amazing—each and every one was of exceptional quality—the delivery experience was highly disappointing. The flowers were delivered via DHL, which completely ruined the surprise I had planned for my 87-year-old mother. Instead of delivering the flowers to her door, DHL refused to do so and brought the package to a collection center almost 4 kilometers from her home. As a result, instead of enjoying the surprise of receiving flowers at her doorstep, my elderly mother was forced to travel to pick them up. This not only defeated the entire purpose of a flower delivery service meant to brighten a special occasion but also ruined the celebration we had planned. Given this experience, neither I nor my company will be using Blumenshop again. I would strongly advise others to reconsider if you are looking for a reliable delivery service that ensures your loved ones receive their flowers as intended.
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Reviews for blumenshop.com

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Feb 8, 2024
 Verified review
Beautiful flowers for my friend in grief. Great communication, wonderful services and speedy and useful delivery
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Answer by blumenshop.com
Feb 8, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌸
Apr 29, 2024
 Verified review
Отличная доставка, всё было сделано быстро и четко, красивый букет, качественная открытка и хорошее обслуживание
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Answer by blumenshop.com
Apr 30, 2024
Большое спасибо за ваш положительный отзыв. Мы рады, что вы довольны нашим цветочным сервисом и что мы смогли впечатлить вас качеством наших цветов. Мы с нетерпением ждем вашего следующего заказа. 🌸
Apr 24, 2024
 Verified review
Promptness and professionalism on keeping me informed and confident the flowers would be delivered as ordered.
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Answer by blumenshop.com
Apr 25, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Feb 23, 2024
 Verified review
I ordered a plant. It was a good size, healthy, beautiful, in a nice pot and it arrived quickly! She loves it!
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Answer by blumenshop.com
Feb 23, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Jan 5, 2024
 Verified review
Website easy to use. Communication regarding delivery excellent. Purchase delivered on time. Excellent service.
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Answer by blumenshop.com
Jan 5, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Dec 4, 2023
 Verified review
The ordering process was easy and fast, The delivery arrived on time and exactly as it appeared on the website.
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Answer by blumenshop.com
Dec 5, 2023
Thank you very much for your positive review. 🌸
Nov 23, 2023
 Verified review
Our daughter mentioned in an email that the bouquet expressed a big Happy moment in their day. Thank you. Linda
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Answer by blumenshop.com
Nov 24, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Nov 16, 2023
 Verified review
The delivery was really fast and flowers looked even more beautiful than on web. Amazing and will order again!
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Answer by blumenshop.com
Nov 16, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
May 12, 2024
 Verified review

Excellent

Flowers arrived safely, on time. Excellent communications from when the order was placed until they arrived .
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Answer by blumenshop.com
May 24, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
Jan 18, 2024
 Verified review
Very helpful staff. Excellent flower arrangements. Delivered on time. Will definitely use Blumenshop again.
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Answer by blumenshop.com
Jan 18, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jan 1, 2024
 Verified review
Everything went as expected, the delivered flower was pretty, the receiver was really pleased with the gift☺️.
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Answer by blumenshop.com
Jan 2, 2024
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
Dec 26, 2023
 Verified review
Your offer was with red colour flowers, but the arragement you delivered was white. A little disappointing
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Answer by blumenshop.com
Jan 4, 2024
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
Feb 19, 2024
 Verified review
So easy to send flowers to Germany. They were beautiful and so reassuring to know they will arrive on time.
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Answer by blumenshop.com
Feb 20, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Dec 25, 2023
 Verified review
Website and ordering excellent. Communication via tracking great. Reciever of flowers pleased with bouquet.
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Answer by blumenshop.com
Jan 4, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Feb 26, 2024
 Verified review
Great service, fast replies, really helpful. Delivery amazing and flowers were excellent. Highly recommend
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Answer by blumenshop.com
Feb 27, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Feb 1, 2024
 Verified review
It was delivered quickly and the flowers were even more beautiful than on the picture! Thank you so much!
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Answer by blumenshop.com
Feb 2, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jan 10, 2024
 Verified review

White Roses Arrangement

Helpful information was provided to select the flowers. They arrived on time. The bouquet was beautiful.
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Answer by blumenshop.com
Jan 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jun 12, 2024
 Verified review
Always great only go to them as always deliver and when things don't go as planned they take care of it.
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Feb 14, 2024
 Verified review
My sister was heads over tails with the flowers. I guess I will get some flowers from her on my birthday.
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Answer by blumenshop.com
Feb 19, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jun 7, 2024
 Verified review

Thank you!

The flowers were delivered on the selected day, the orhids were the same as in picture, cute and fresh!
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Answer by blumenshop.com
Jun 7, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸