wunderlich.de/enReviews:
417 reviews in the last 12 months426 total reviews
Excellent
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Most relevant positive review
Aug 9, 2024
Verified review
Well. The items are as always highest quality. Although there are other providers of motorcycle accessories, yours are always best looking and high quality to me, even if not the cheapest ones :).
This is my second BMW motorcycle now that I’m adding your accessories to and every time I do it, I know it will fit the place and the purpose perfectly.
Service is top notch. Always with the kind response even if I’m the annoying one - sorry :). Payment methods flexible and always very well packed items. No worries for the delivery damage.
I could only ask for new accessories to be designed and put on market faster, but when it comes to brand new models of bikes, it must take time to assure what I wrote above.
Anyway it is a pleasure adding new stuff from time to time.
Hope to continue with new ‘W’ accessories on my current bike and in the future.
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Most relevant negative review
Jun 3, 2024
Verified review
Bought the bar risers for my 2024 K1600Gtl.
The right side needed trimming of some metal on the raised part so i had to struggle mounting it.
The left was perfect and easy fit.
When i complained they believed it was a assembly error…..
Can’t see how that is even possible as they are just spacers you install.
Tried to send pictures as they wanted, but their Mail supplier rejected them.
Not impressed with their customer service as it seems that production fails can not happen.
First bought cheap AliExpress bar risers that fitted perfect but moved the bar back too much.
Theese bar risers cost 10 times more, but had to be modified to fit …..
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Reviews for wunderlich.de/en
Jul 4, 2024
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Answer by wunderlich.de/en
Jul 4, 2024
Dear Wunderlich Customer,
We are extremely pleased with your positive feedback and would like to express our heartfelt thanks. Your satisfaction is our utmost priority, and it motivates us to consistently provide top-notch service.
Best regards from Grafschaft,
Your Wunderlich Team
Jul 3, 2024
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Answer by wunderlich.de/en
Jul 4, 2024
Dear Wunderlich Customer,
We are extremely pleased with your positive feedback and would like to express our heartfelt thanks. Your satisfaction is our utmost priority, and it motivates us to consistently provide top-notch service.
Best regards from Grafschaft,
Your Wunderlich Team
Jul 3, 2024
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Answer by wunderlich.de/en
Jul 4, 2024
Dear Wunderlich Customer,
Thank you very much for your positive review! We greatly appreciate you taking the time to share your positive experiences with us.
Best regards from Grafschaft,
Your Wunderlich Team
Jul 17, 2024
Verified review
Použití plexiskla je velice individuální, a každému vyhovuje jinak. Záleží na postavě, posezu, řidítkách...Mě toto plexisklo příliš nevyhovuje, MRA mě osobně vyhovuje lépe. Pozitivně hodnotím zracování plexiskla, jeho tloušťku, žádné jiné tak tlusté není, a veškerý hardware k namontování plexiskla. Výrobek je to kvalitní, osobně jej však používat nebudu a byla to pro mě zbytečná koupě.
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Answer by wunderlich.de/en
Jul 19, 2024
Dear Wunderlich Customer,
Thank you for your review.
As you have already mentioned, tastes are all somewhat different, which is a good thing, otherwise we would all be wearing the same thing and driving the same vehicle in the same colour. It's also true that it's difficult to decide whether an item is right for you or not, especially when it comes to ergonomics. Each of us is built differently and feels wind pressure or wind noise differently. For this reason, we offer a 60-day return policy on these items.
For this purpose, you received an invoice and a form which you can use to request a return. For the return shipment, please note that the article must not show any damage or traces of excessive use.
Best regards from Grafschaft,
Your Wunderlich Team
Jul 10, 2024
Verified review
Tanktas was niet te monteren 2 onderplaten en verlengd bouten aan moeten schaffen
Gs1300
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Answer by wunderlich.de/en
Jul 12, 2024
Dear Wunderlich Customer,
Thank you for your Feedback and the detailed description. As we were not aware of such a case before and we have never noticed it ourselves during assembly in our workshop, we took a closer look at your order. We noticed that you ordered the tank ring 49103-102, which is unfortunately not for the R 1300 GS. The matching tank ring for an R 1300GS is item number 49103-802.
Best regards from Grafschaft,
Your Wunderlich Team
Jul 13, 2024
Verified review
Haven't gotten it yet. Sooooo.
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Answer by wunderlich.de/en
Jul 17, 2024
Dear Wunderlich Customer,
Thank you for your feedback and we apologize for any inconvenience caused.
Unfortunately, we had delivery delays with the item you ordered, but we can inform you that you can expect delivery in the next week.
Best regards from Grafschaft,
Your Wunderlich Team
Jul 29, 2024
Verified review
Have not received order.
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Answer by wunderlich.de/en
Aug 5, 2024
Dear Wunderlich Customer,
Thank you for your order and feedback.
Your order was dispatched on 09/07/2024. Unfortunately, due to an incorrectly specified zip code, the shipping service provider was unable
to deliver the parcel to the desired address.
According to the shipment tracking link, the parcel has been at the delivery depot since 23/07/2024 and is being prepared for delivery.
Based on experience, it is likely that the parcel will not be forwarded to the delivery address and will be returned to us.
Our customer service team will resend the ordered items to the correct address details you have provided.
We apologize for any inconvenience this may have caused!
Best regards from Grafschaft,
Your Wunderlich Team
Mar 13, 2024
Verified review
ITEMS AVAILABLE HAS THEY ADVERTISE. TOO BAD THEY DON SHIP TO USA.
YOUR DISTRIBUTOR FOR USA AND CANADA. IS NOT DOING A GOOD JOB. YOU NEED TO RECONSIDER SHIPPING DIRECT TO THE USA. I SEPENT 2000 EUROS IN PARTS. AND HAD TO SHIP THEM TO SPAIN AND BOTHER MY COUSIN TO RESHIP THE BOXES TO USA.
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Answer by wunderlich.de/en
Jun 10, 2024
Dear valued customer,
Thank you very much for your honest feedback. Please let us know what exactly happened so we can have a look at this issue.
Thank you very much in advance!
Mar 16, 2024
Verified review
Fast delivery. Can only recommend Wunderlich accessories for your motorcycle.
From i ordered until i received the items went only a few days. Good and acrid equipment. Very satisfied, as always. Can only recommend Wunderlich accessories for your motorcycle. Never been disappointed in the quality of what i have received through the years.
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Answer by wunderlich.de/en
Mar 18, 2024
Dear Wunderlich Customer,
We sincerely thank you for your positive review. We are pleased to hear that you are satisfied with our service. We strive to maintain this standard in the future as well.
Best regards from Grafschaft,
Your Wunderlich Team
Feb 20, 2024
Verified review
At the end all good!
Previously posted a negative review: DHL simply did not deliver my order. This negative reaction was picked up by a Wunderlich employee who called me. Result: my order was received within one day after the phone call: Great!
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Answer by wunderlich.de/en
Feb 26, 2024
Dear Wunderlich customer,
Thank you very much for your detailed feedback.
We are very pleased and thank you again for your positive review!
We hope you continue to enjoy your Wunderlich achievements.
Best regards
Your Wunderlich Team
Apr 13, 2024
Verified review
Good communication.
Part ordered, after which I received communication that it was out of stock and there would be a delay. As soon as the part was back in stock, I received further communication to that effect. Always kept me up to date.
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Answer by wunderlich.de/en
Apr 15, 2024
Dear Wunderlich Customer,
Thank you for your kind words! We are delighted that you are satisfied with our services. Your positive review serves as both inspiration and commitment for us.
Best regards from Grafschaft,
Your Wunderlich Team
Jun 11, 2024
Verified review
Very good customer service and fast delivery. I bought the wrong type of saddle, but no problem returning it and very helpful customer service. I will continue to shop here. Can really recommend Wunderlich
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Answer by wunderlich.de/en
Jun 12, 2024
Dear Wunderlich Customer,
Thank you for your kind words! We are delighted that you are satisfied with our services. Your positive review serves as both inspiration and commitment for us.
Best regards from Grafschaft,
Your Wunderlich Team
Jan 29, 2024
Verified review
Quick delivery of parts to Norway
Delivery went fast and I was very well informed about the shipping process. Unfortunately the parts got very expensive due to customs and VAT. But this is Norwegian regulations to claim.
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Answer by wunderlich.de/en
Jan 29, 2024
Dear customer,
we are very happy about your great review and say thank you very much!
Best regards
Your Wunderlich Team
BV
Bart V.
Gent
Dec 1, 2023
Verified review
The best webshop for upgrading your motorcycle, high quality parts, easy to fit with the step by step installation manual. Quick delivery and superb service by the Wünderlich team.
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Answer by wunderlich.de/en
Dec 1, 2023
Dear customer,
we are very happy about your great review and say thank you very much!
Best regards
Your Wunderlich Team
Nov 1, 2023
Verified review
good but with the high price i would expect bmw quality,couldnt quite get the fit around the headlight as i would of liked,once on it does look good.
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Answer by wunderlich.de/en
Nov 7, 2023
Dear Mr Downs,
Thank you very much for your detailed feedback.
We are very pleased and thank you again for your positive review!
We hope you continue to enjoy your Wunderlich achievements.
Best regards
Your Wunderlich Team
Jun 13, 2024
Verified review
BMW R1200RT Engine Protection Bars
Engine bars arrived quickly and were well protected in the box and within its own bag. I have yet to fit them but I am sure they will look good.
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Answer by wunderlich.de/en
Jun 14, 2024
Dear Wunderlich Customer,
We sincerely thank you for your positive review. We are pleased to hear that you are satisfied with our service. We strive to maintain this standard in the future as well.
Best regards from Grafschaft,
Your Wunderlich Team
Apr 19, 2024
Verified review
Grandson over the moon,!!
Everything was packaged very securely my grandson who I ordered the parts for is over the moon and now looking fabulous on his BMW 1250GSA.
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Answer by wunderlich.de/en
Apr 22, 2024
Dear Wunderlich Customer,
Thank you for your kind words! We are delighted that you are satisfied with our services. Your positive review serves as both inspiration and commitment for us.
Best regards from Grafschaft,
Your Wunderlich Team
Jun 3, 2024
Verified review
Good quality, well made product which was well packaged. The price was a bit high and the postage costs very high for such a small item.
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Answer by wunderlich.de/en
Jun 4, 2024
Dear Wunderlich Customer,
Thank you very much for your positive review! We greatly appreciate you taking the time to share your positive experiences with us.
Best regards from Grafschaft,
Your Wunderlich Team
Jun 21, 2024
Verified review
Delivered as promised and an excellent product
What could be better?
Well, a personal mechanic combined with delivery. Just kidding!
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Answer by wunderlich.de/en
Jun 25, 2024
Dear Wunderlich Customer,
Thank you for your kind words! We are delighted that you are satisfied with our services. Your positive review serves as both inspiration and commitment for us.
Best regards from Grafschaft,
Your Wunderlich Team
Jun 26, 2024
Verified review
Good quality.
Good quality and also good help in the chat.
There should be an option for express delivery, even if you have to pay extra for it.
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Answer by wunderlich.de/en
Jun 27, 2024
Dear Wunderlich Customer,
We sincerely thank you for your positive review. We are pleased to hear that you are satisfied with our service. We strive to maintain this standard in the future as well.
Best regards from Grafschaft,
Your Wunderlich Team