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Reviews:

Dear customer, We would like to thank you very much for your great review. With best regards Your Wunderlich Team

Dear customer, We would like to thank you very much for your review. With best regards Your Wunderlich Team

Dear customer, We would like to thank you for your great review. With best regards Your Wunderlich Team

Dear customer, Thank you very much for your great review. Best regards Your Wunderlich Team

Dear Wunderlich Customer, Thank you for your Feedback, and we are sorry about the fitment issues you experienced. The installation issue you described never came up so far. In generell we like to assist with installation issues and exchange a faulty item if necessary. In cases like yours we only need you the send us some meaningful pictures to locate the cause or issue, as otherwise we cannot help for understandable reasons. We even assisted you how to send us these pictures, but never heard back from you so far to get this solved. Best regards from Grafschaft, Your Wunderlich Team

Dear Wunderlich Customer, Thank you very much for your order and your feedback. We reviewed your case and can summarize it as follows. We received your order and packed it right away on 11.04.2024. Your mail regarding the cancellation was received on 12.04.2024 16:49 o’clock. Unfortunately, your order was already handed to the forwarder at that time which made it impossible to cancel it anymore. We are very sorry for the inconvenience. Best regards from Grafschaft, Your Wunderlich Team

Dear Wunderlich Customer, Thank you for your feedback and your order dated 22/05/2024. The item 24720-102 Fuel Friend canister 1.5 litre was on backorder at this time and was sent to you on 31/05/2024. We had packed the available items on 24/05/2024 and prepared them for dispatch to you. An error occurred in our shipping department and the parcel ended up in the wrong shipping trolley and therefore could not be delivered to you. Thanks to your enquiry about the order you had not yet received, our customer service department was able to send you a subsequent delivery immediately. According to the current shipment tracking, the parcel was handed over to DHL today, Tue 11/06/2024, as an international shipment. We apologise for this inconvenience! Best regards from Grafschaft, Your Wunderlich Team

Dear Customer, Thank you for your feedback, although it is regrettable to hear that you are not satisfied with our shipping service. We apologize for any inconvenience caused by the perceived high shipping costs. We take your concerns very seriously and will internally review this matter to ensure that improvements can be made. Your feedback regarding packaging and shipping costs will be forwarded to the relevant departments to avoid any future inconveniences. We apologize for any inconvenience and appreciate your feedback as it helps us enhance our service. If you have any further questions or concerns, please do not hesitate to contact us. With kind regards, Team Wunderlich

Dear Wunderlich Customer, Thank you very much for your order and feedback. We are sincerely sorry to hear that you were dissatisfied with the shipping service. Your satisfaction is of utmost importance to us, and we apologize sincerely for any inconvenience caused by this issue. We understand that reliable and efficient delivery is a crucial part of our service, and it is regrettable that it did not meet our usual standards. While we cannot directly influence the operations of the shipping service provider, we assure you that we will take all necessary steps to ensure that your future experiences with our service are smooth. We are constantly striving to improve our service and take your feedback very seriously. If you have any further concerns or questions, please do not hesitate to contact us. We are here to assist you and ensure that your needs are always met to the best of our ability. Once again, we sincerely apologize for the inconvenience and thank you for your understanding. Best regards from Grafschaft, Your Wunderlich Team

Dear Wunderlich Customer, Thank you very much for your feedback, we will forward your information to our product management to improve our products. Best regards from Grafschaft, Your Wunderlich Team

Dear Wunderlich Customer, Thank you for taking the time to give us your feedback on your new carbon mudguard for your motorbike. Unfortunately, the noise level can change due to the installation of additional components, especially in the area of the wheels. Best regards from Grafschaft, Your Wunderlich Team

Dear customer, We would like to sincerely apologise for the inconvenience caused by seasonal delivery delays. Unfortunately, the high demand during this time has caused delays that are not to our liking. Please be assured that we are working hard to minimise these delays and improve our service so that your orders arrive on time in the future. Thank you for your understanding and patience.

Dear Wunderlich Customer, Thank you for your review and of course for your order. We have taken a closer look at your process and can understand your anger. We apologise for any inconvenience caused. For privacy reasons we would like to get in touch with you via separated e-mail and take the opportunity to explain the situation from our point of view and to find a solution. Best regards from Grafschaft, Your Wunderlich Team

Dear Wunderlich Customer, We regret to inform you that we are unable to provide a return label for Denmark. Return costs will only be refunded in the case of a complaint/warranty claim. For returns due to failing your expectations, you will need to cover the costs yourself. Best regards from Grafschaft, Your Wunderlich Team

Dear Wunderlich customer, the dispatch to this country of delivery takes 8 to 10 days in the best case, but since there can always be a disruption at the shipping service provider, it can sometimes take 1 to 3 days longer Kind regards from Grafschaft, Your Wunderlich Team

Dear Wunderlich customer, please do not hesitate to contact us at info@wunderlich.de so that we can resolve your concerns. We will endeavour to respond to you as soon as possible and ensure that your concerns are taken seriously. Thank you again for your feedback and your trust in our services. We look forward to hearing from you and providing you with a satisfactory solution. Kind regards from the county, your Wunderlich team

Dear Wunderlich Customer, Your feedback has reached us, and we would like to express our heartfelt gratitude. We remain at your service. Best regards from Grafschaft, Your Wunderlich Team