Bergfreunde.eu

Reviews:

Good info about the product I purchased- made making the choice easier for me. Above average purchase proccess. Could be a bit more user friendly purchase-form- asks the same data too many times over and then successfully completes the purpose as intended. Like reduce the middlesteps by 1 middlestep and it's more optimized. Otherwise good attitude for customer care and customer welfare. Good shopping experience so far. I recommend bergfreunde, because they keep quality and customer satisfaction in high regard. Just 1 middlestep in te purcase your item form doublechecks the data twice..., then lets you pay for the item and tells you if payments successful and order verified. No unwanted clitches, relatively fast response to button-clicks, could be faster to reach to the payment, when I am sure I picked the right product for me. Only bad if a customer mis-chooses the product because it makes ordering and paying a bit faster. Otherwise responsive web environment, good customer satisfaction policies, quite accurate data about the products(running shoes). Only lacking the running shoes size comparison, needed to google to make sure, I picked the right size, because I doubted in my memory, but my memory was correct this time. Would have wanted to get the size comparison table from bergreunde, instead of googling for it. adding the size comparison data: US; UK Europe, Japan size type of thing makes choosing the product size more convient. Less risk for picking the wrong size nr for your running shoes. Thankfully salomon's (what bergfreunde sells) stuff is true to the standard size nr most of the times- makes it easier for customers, but the table would help to avoid doubleguessing and mispurchase on other producers who'se size determination is a bit iffier in comparison to salomon's.

Always a good experience. However, when I recently ordered a cycling jacket for my wife, I had to return it as it didn't fit. I returned it and ordered the size above. Again, this did not fit and I have just returned it. The size of the jacket did not match the size chart offered on the website in any way. This cost me time and money.

With so many fake companies and irresponsible scammers out there it is refreshing to find a First Class Fast Efficient Courteous Company who believe in holding onto customers by offering a quality service. I definitely will be recommending them to my friends and have no hesitation in dealing with them again......

Excellent items, prices, and services! A shop that never fails. Their customer service is nothing I've experienced in Europe. Only companies in the US have such a level of customer care. A+++

A great range of stock, well priced. The site responded quickly and kept me informed through the tracking process of my purchased goods Thank you Berg Freunde

The walking sticks were on the website as Eu24, but it came up as Eu 29 at checkout. Also, it said Eu 5 discount if become a member. This did not happen.

Ordered shoes. Used this e-shop before. No problems at all. Shipping was quick to Lithuania. Never had to return anything so I can't comment on that.

The shop work great, have clear information, nice prices and service. I have bought before and the products arrive on time and perfect.

Best stuff for an excellent price. Immediate contact and free insurance of package. Fast delivery. Simply - excellent!

Well organized site, with good information about products, keep the basket open until I made my choice. Userfriendly.

Everything went fine, the only thing is that took a bit longer the shipping time. Anyway I do recommend. 👍

Vast assortment and fairly quick delivery. I would prefer to not have to pay for returns.

Timeline for delivery was brilliant, in a secure package which is brilliant to see

Using this store for some years. Quick, straight and stable. As usual. Thanks.

Products meet expectations, delivery times are reasonable as are the prices.

Excellent service, responsibility, quality products. Restock last products.

Great variety of choice. Very easy to navigate Web Site. Competitive price.

Easy website, clear info, easy comparison, good price, lots to choose from

Always a great choice with reasonable prices. Excellent customer support

Tracked and fast delivery, easy return process. Definitely recommend