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Most relevant positive review
Apr 26, 2024
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Items on the site are quality, original, and often sold at affordable prices.
The shipping service is reliable and fully traceable.
I was involved in a return service for item defectiveness not dependent on the Mohd store and the Mohd's custemer service have been responsive to the needs and have taken care to update me on the progress.
Purtroppo devo dare solo tre stelle in quanto come da foto allegate, lo sgabello Aaron di La Palma è arrivato con un evidente difetto di verniciatura sul tavolino e un difetto del medesimo tipo ma più piccolo alla base. Avendo una certa dimestichezza con i lavori di bricolage sono riuscito a riverniciare le parti, dando una sorta di " goffratura" in linea col mio arredamento. Non ho provveduto a richiedere il cambio, visti i lunghi tempi di attesa ( più di due mesi) e avendo corretto molto bene il difetto. Perfetti gli oggettini ordinati assieme allo sgabello. Una nota di merito alla signora Marilena del client support che è stata gentilissima e disponibilissima in tutte le fasi di assistenza al cliente, motivando sempre i ritardi e proponendo alternative per i piccoli prodotti ordinati ed esauriti. Perfetto l' imballo di Mohd a cui avrei dato cinque stelle, solo un po' deluso da La Palma, per la non cometa attenzione al prodotto finito, considerando peraltro i costi. Un cordiale saluto.
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Reviews for shop.mohd.it/en/
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Apr 12, 2024
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Melogranoblu Maat Suspension
The MOHD Team provided excellent customer service and I will absolutely order from them again. Silvia was amazing and extremely helpful and knowledgeable.
The lights are the perfect complement to our home.
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Dec 22, 2023
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Silvia has been of a great help. The table top of a table that I ordered arrived damaged. She made sure that a new table top would be delivered to me and this time well packaged to avoid any new damages.
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Jun 11, 2024
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Excelente experiencia
Servicio post venta de acuerdo con las marcas que venden. Precio competitivo, productos muy bien protegidos, empresa de transporte (Tramo) muy buena y muy amables. Seguiré comprando.
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Feb 29, 2024
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Tania is awesome 😊
My parcel was missing the driver from FedEx decided to take it for himself … Tania send me a new one with DHL and I received it few days ago .. Thank you Tania for all your help .
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Oct 30, 2023
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Ho avuto un problema con un prodotto e Marilena in breve tempo ha risolto in maniera molto professionale. Mi hanno sostituito i prodotti, non ci credevo nemmeno io. Complimenti!
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Apr 11, 2024
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Spedizione puntuale e comunicazioni sempre eccellenti. Anche i problemi nel
Post vendita, non imputabili allo shop, sono stati gestiti in maniera davvero efficiente
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Jun 22, 2024
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Molto professionali
Sempre pronti a risolvere i problemi
Very professional
Always ready to solve problems, highly recommended and truly beyond all expectations
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Jan 27, 2024
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Vitra Organic Chairs
Excellent communication from the client service, great price and the goods were delivered in perfect condition. I'm vary happy with Mohd and highly recommend them.
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Jun 26, 2024
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The product exceeded expectations, amazing craftsmanship!
I must also highlight that their customer service provided one of the best experiences I’ve ever had!
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Dec 6, 2023
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Tania, efficiente e cortese
Mi ha risolto subito un problema relativo al corriere per l' indirizzo della consegna.
Bravissima Tania
Grazie OTTIMO LAVORO!!
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Feb 13, 2024
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Marilena è stata perfetta. ha seguito interamente la mia spedizione nonostante ci sia stato un problema nel prodotto. gentile, precisa e professionale
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Apr 25, 2024
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Molto cortesi e disponibili a risolvere le problematiche sorte con il trasporto e imputabili al vettore.
Marilena veramente gentile e carina.
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Mar 9, 2024
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Excellent service
Our order got damaged during transport. MOHD has been very helpful in resolving the issue and promptly replaced the item. Excellent service!
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Apr 15, 2024
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Problem nicely solved
We had an issue with a lamp we ordered. Silvia did a great job, she really helped us to solve the problem, in a very friendly way.