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hunkemoller.se
Reviews:

338 reviews in the last 12 months6,266 total reviews  

4.21
Good
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Most relevant positive review

Feb 18, 2024
 Verified review
Great personel with great social skills; very very nice in their approach to the client! Amazing experiencing this here in Sweden where normally all the boutiques personel are very nasty, very harsh, very everything because they get their wages and they don't really care about the customer (this applies not only to places selling clothes; it applies to almost any area whether is food, home appliances, etc. You na, it! So the very few times I've been to the store in Malmö at the triangelns shopping center IT HAS BEEN A TRUE PLEASURE getting such a professional yet very kind treatment as a customer! I still am amazed they haven't starting behaving the Malmo/ Swedish way! Hope they never do that! Cordially Patricia

Most relevant negative review

Jul 8, 2024
 Verified review
Great product, poor digital service. First I tried to and an item to my order after it's been porceesed, so it could be included in the same delivery. That wasn't possible. Therfore I had to make a whole new purchase, and delivery charge. Regarding this I tried to contact custom support, but only an chatrobot was avaliable to assist. I tried to get in contact with an agent, it said not available. According to the schedule on the wepage it was supposed to be agents avalibe. I tried different times on the same day, a Monday. Also regarding packages, the items are not well presented in the packing, it don't look nice, like someone throwed it in some plastic bag and then in a box. Therfore the first impression is not nice. For such a great product. Also to make a return, one have to do so in an physical store, with is unusual when purchasing online. That's it for now.
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Reviews for hunkemoller.se

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Oct 25, 2023
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Oct 27, 2023
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The hole e-commerce experience is so buggy. This causes the user experience to drag down the rating and it creates frustration. It should be your priority to get the platform in order. There are several good companies that build fantastic e-commerce experiences. Check out Grebban.com and ask them for a free audit on your site.
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Jan 13, 2024
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Trosorna är jättesmala i grenen, täcker knappt och åker upp och i i baken, inte alls som det ser ut på bilden. Obekväma. De andra paret vsr mycket smalare på höften än bilden visade, fick byta till annan modell i butiken. Och betala extra såklart.
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May 11, 2024
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the staff is too on one. Just wanted to pick up an order but got six bras to try on and they don't ask if it's ok to come into the fitting room.
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May 12, 2024
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Disaster. I didn’t even receive my package yet after 2,5 weeks. No reply from customer service. I ordered a lot before but never again.
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Nov 15, 2023
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I did not receive my entire order. Missing an item and have also reported it to Hunkemöller but have not received any feedback.
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Nov 15, 2023
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Did not receive complete order

My order was inclomplete and I didnt receive all of the the things I ordered. Custumer service did not reply to my email.
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Feb 5, 2024
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Jag har inte fått mina varor efter 8 dagar. Det har inte ens skickats från ert lager.
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Jan 20, 2024
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Store personal was rude when returning the goods that certainly did not fit me well.
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Jan 23, 2024
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I havent even received my order! Contacted support and no answer either...
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