Kellys-expat-shopping.nl/enReviews:
520 reviews in the last 12 months3,230 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Dec 2, 2023
Verified review
I don't think the service provided by Kelly's an really be bettered, but the same cannot be said of their delivery service, DHL. They sent an e-mail saying that the delivery would be made at a certain time on Wednesday. Nothing arrived, not was there any apology. The following day I received another e-mail telling me the delivery would be made between certain times. Again nothing arrived. The delivery was finally made some two hours after the time originally stated. There was, of course, no apology.
Read more
Most relevant negative review
Oct 15, 2023
Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
Read more
Reviews for Kellys-expat-shopping.nl/en
Oct 22, 2023
Verified review
Report review
Oct 20, 2023
Verified review
Report review
Oct 14, 2023
Verified review
Report review
Oct 14, 2023
Verified review
Report review
Oct 13, 2023
Verified review
Report review
Oct 12, 2023
Verified review
Report review
Oct 9, 2023
Verified review
Report review
Oct 8, 2023
Verified review
Report review
Oct 6, 2023
Verified review
Report review
Sep 17, 2023
Verified review
Report review
KV
Katja v.
Leeuwarden
Sep 17, 2023
Verified review
Report review
Sep 16, 2023
Verified review
Report review
Sep 12, 2023
Verified review
Report review
Oct 15, 2023
Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
Report review
Sep 17, 2023
Verified review
THE ORDER WAS INCOMPLETE.
THEY PROMISSED ME THAT I WILL HAVE THE REST OF THE ORDER BEFORE FRIDAY BUT I STILL HAVEN'T RECEIVED IT.
SO, MY WEEKEND RUINED, MY GOODS LOST SOMEWHERE, MY MONEY WASTED AND NO COMPENSATION WHATSOEVER FROM THE SHOP.
A TOTAL DISASTER
Report review
Apr 5, 2024
Verified review
Kelly's itself is great. DHL is not.
Kelly's itself is great but the only shipping option is DHL and DHL is the WORST delivery company in my area. I wish Kelly's would offer a different shipping option.
Report review
Jan 30, 2024
Verified review
Er zat een open verpakking bij met Lemonhead snoepjes. Deze was compleet verkleeft alsof er iets was ingedaan? Niet echt wat ik verwachte.
Ik bestel niet meer.
Report review
PB
Paul B.
Hüde
Oct 24, 2023
Verified review
Reduce the prices, mark up is well over 100%.
OK for items that are in desperate need, but normal shopping well overpriced.
Report review
Answer by Kellys-expat-shopping.nl/en
Oct 31, 2023
Hey, thank you for your feedback. We try to keep prices as low as possible. We import products from the USA & UK, meaning we have to cover costs like transport, taxes and duties. Our pricing strategy is fair and we always try to not upset the customer.
Oct 2, 2023
Verified review
I ordered 27th Sep and have still not received my order. Customer service merely said, it's busy period! Not acceptable.
Report review
Answer by Kellys-expat-shopping.nl/en
Oct 5, 2023
Hey, We are sorry to hear your order hasn't arrived yet. We have checked the DHL Track and Trace we shipped your order on the 27.09.23 and it is still with DHL. We will make sure customer service contacts you to figure out what is happening with your parcel. Apologies for the inconvenience!
Feb 12, 2024
Verified review
It would be nice to get some promotions codes or something.
Report review