r2-bike.comReviews:
2,352 reviews in the last 12 months7,729 total reviews
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Most relevant positive review
Mar 18, 2024
Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere.
Lo digo por experiencia propia.
Confío en esta tienda y es mi favorita.
Compro con envío a Chile y Austria y todo llega muy bien embalado.
Además tienen todo las marcas y productos favoritos que me gustan.
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Most relevant negative review
Jan 14, 2024
Verified review
Bad experience
When I booked the order it showed the watches were available and will ship in 1-3 days. After the 4th day I contacted the store and they tell me that the watches are no available and they are no clear when they would be available. This is not a good way to do business.
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Reviews for r2-bike.com
Jun 12, 2024
Verified review
Sending the order took too long.
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Answer by r2-bike.com
Jun 14, 2024
Thank you for your feedback. Please carefully check the availability when ordering. One of your order items wasn't shown with "available from stock". We sent your order some days later when all items were available from stock.
Thank you for your understanding.
Best regards
r2bike
Apr 1, 2024
Verified review
Non è ancora arrivato nulla.
Non è ancora arrivato nulla.
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Answer by r2-bike.com
Apr 3, 2024
Thank you for your feedback. Unfortunately there was a delay due to the easter holidays here in Germany. We apologize for the delay. Your order is already on it's way to you.
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r2bike
Dec 15, 2023
Verified review
Δεν έχω παραλάβει ακόμη
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Answer by r2-bike.com
Dec 28, 2023
Thank you for your feedback. Please check our given tracking information regularly. The parcel was already in the country of destination at the moment of your review. If you have any questions to the status of your tracking we are happy to help. You can send us an e-mail to support@r2-bike.com
Thank you in advance
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r2-bike
Mar 6, 2024
Verified review
The wrench came broken
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Answer by r2-bike.com
Mar 12, 2024
Thank you for your feedback. We're sorry that the product didn't work. One of my colleagues is already in contact with you to solve the problem.
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r2-bike
Mar 27, 2024
Verified review
To slow this time.
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Answer by r2-bike.com
Apr 3, 2024
Thank you for your feedback. We unfortunately had delays from our supplier. We apologise for the circumstances.
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r2bike
Jan 4, 2024
Verified review
パーツの注文後、納期連絡がこない。
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Answer by r2-bike.com
Jan 4, 2024
Thank you for your feedback. Our shop is showing for every item a delivery date. In your case the shop showed 3-4 weeks.
After placing the order we will inform you regularly about the status of your order.
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r2-bike
Jun 13, 2024
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Jun 10, 2024
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May 24, 2024
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May 18, 2024
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Apr 21, 2024
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Answer by r2-bike.com
Apr 23, 2024
Thank you for your feedback. Your order has been sent in time and was delivered sucessfully. If you have any problems with your order please send an e-mail to support@r2-bike.com. We will help you.
Best reards
r2bike
Apr 15, 2024
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Feb 15, 2024
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Jan 25, 2024
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Nov 29, 2023
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