r2-bike.com

Reviews:

URGENT-Order number: DE-2213527 - product complaint Dear R2 Since, even after contacting you again, I have not received any response from you to my complaint of 4/10/2024, I will buy new tires from another, I believe, more business-correct dealer, and I unconditionally request a refund of the purchase costs for the purchased item CHALLENGE Strada Bianca Pro 28" |. 700 x 40C TLR tires Item number: 52453. Please arrange the matter immediately and refund the purchase costs. I really wouldn't want to use the other type of legal remedies available to me and share my displeasure on social media. Best regards,

No me quisieron vender nada más luego de un mal entendido con la compañía de correo

This order hasn't been shipped yet because of an out of stock item. At the time of ordering it stated "1-3 days delay", something that I was ok with. However, today is 7 days later and r2-bike have no idea when it will be available, the customer service confirms that.

Unacceptable costumerservice and deliverytime.

No he recibido mi pedido

Bad experience When I booked the order it showed the watches were available and will ship in 1-3 days. After the 4th day I contacted the store and they tell me that the watches are no available and they are no clear when they would be available. This is not a good way to do business.

It been 4days after email till today 21th no reply nothing....and since 10th may 1pm the parcel no movement nothing

I wanted to bring to your attention an issue with my recent order of a Garmin Tactix 7 AMOLED. My account has been debited for the purchase, however, UPS has not yet received the package. I have reached out to r2-bike.com via email regarding this matter but have not received any response. I would appreciate it if you could look into this issue and provide me with an update on the status of my order.

Mi spiace aver dato una stella, ma ho pagato la consegna con DHL ed è arrivata con SDA poste italiane appena è entrato in Italia il pacco. Ho chiesto gentilmente uno sconto via mail per l'accaduto dato che il servizio da me pagato era superiore a quello ricevuto, mi è stato scritto come risposta via mail :" COSÌ NON ANDIAMO BENE, D'ORA IN POI ACQUISTI DA ALTRE PARTI NON PIÙ DA NOI!". Se questo è il modo di trattare i clienti ........ ho tenuto la risposta via mail da poter tutelarmi .

Złożyłem zamówienie w tym sklepie. Otrzymałem powiadomienie, że będzie dostępny od 31.12.2026, czyli za ponad dwa i pół roku (sic!). Pisałem dwukrotnie aby to wyjaśnili, bo wygląda to na pomyłkę albo żart. Po tygodniu zero odzewu. Zatem poprosiłem aby zwrócili mi pieniądze. Trzykrotnie. Znowu zero odzewu. Pisałem zarówno przez formularz, jak i e-mailem, za każdym razem otrzymałem wiadomość, że informacja do nich dotarła. I nic... Odradzam zakupy w tym sklepie.

Hello, today we received our order witch code: DE-1917812 and we received wrong order, we wanted ROCKSHOX Rear Shock SIDLuxe Ultimate RL Trunnion and we got ROCKSHOX rear shock SIDLuxe Ultimate RL 3 Pos which we don't want and is bad measurements which we did not want, because we got wrong product, what do we do? What are the options? I've sent you a gmail from: venckus.vytautas79@gmail.com

I have a pending order because there’s no stock from one item. On a second purchase asked in the comments to join the other items in stock. Store failed doing that

they sent the parcel with incomplete address, wrong telephone # of receiver, so after 10 days I need to go myself to DHL to collect the parcel.

Don’t take payments for items you don’t have in stock and then delay delivery by a week Put all charges in the invoice to see the total cost before committing to buying and not have the courier stick extra charges mid transit Used to be, now shit Avoid

4 days went on without information about my order´s shipment, despite my e-mail. It took 4 days to report and just because i kept asking by e-mail. Finnally, turned out the item was not available despite appearing as available....

On the day of ordering the product - it was written 2-4 days until it arrives at the warehouse - in fact I have been waiting for two weeks just for the package to be shipped!

On Monday they came when I wasn’t here, I was told they would return the next day, they didn’t, nor the next day, Wednesday. So, I still haven’t got my product!