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superbalist.com
Reviews:

45,579 reviews in the last 12 months210,200 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Dec 11, 2023
 Verified review
No collection of returns. Slow to respond regarding questions. This is poor.
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Nov 30, 2023
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Delivery came with the box so broken and torn. And this was for a Xmas gift
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Oct 30, 2023
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Prices... the prices are far too high. Even sale items are ridiculously high.
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Oct 26, 2023
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Delivery takes too long and the handle of the vacuum flask broke the next day
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Jun 18, 2024
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Items missing from my delivery and wrong items delivered. Very frustrating.
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Jun 11, 2024
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I recently got shoes(converse chuck taylor) and they were already damaged ?!
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Jun 5, 2024
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Lot of admin and so complicated when changing items or logging for a refund.
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May 13, 2024
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One of the items I ordered was cancelled without any explanation whatsoever.
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May 9, 2024
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my order was delayed, something they didnt mention before i made a purchase.
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Feb 20, 2024
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The sizes are not correct for an online store that is such an inconvenience
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Jan 16, 2024
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Inventory needs to be updated regularly to avoid confusion and frustration.
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Jan 1, 2024
 Verified review
There is always an issue with the delivery and no impossible to get hold of.
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Nov 25, 2023
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Incorrect size was delivered so I was inconvenienced into a return process.
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Nov 21, 2023
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Colour of pants I ordered was different from the product I saw when ordering
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Nov 19, 2023
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When we exchange please give us the correct sizes . Not wrong or same sizes
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Jun 20, 2024
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Ordered a size 9 and you delivered size10 Now im stuck with a big shoe here
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Jun 19, 2024
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The drivers have been cancelling picking up my return order for a week now
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May 18, 2024
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They give you vouchers but can only it on normal items I think that ripoff
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Apr 14, 2024
 Verified review
Is this fake? Because it lasts for 5 minutes literally. Waste of my money!
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Feb 7, 2024
 Verified review
Add cash on delivery as an option as I’ve been a loyal customer for years.
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