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superbalist.com
Reviews:

45,579 reviews in the last 12 months210,200 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Feb 13, 2024
 Verified review
Not to be trusted anymore. Seems to be selling factory faults/defects these days.
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Jan 14, 2024
 Verified review
Not always happy with the size of products and colors or quality. In that order.
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Dec 11, 2023
 Verified review
Customer service unfortunately isn’t great compared to competitors in the market
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Oct 26, 2023
 Verified review
i requested size 8 and size 9 was send. I tried to exchange but it was sold ou.
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Jun 12, 2024
 Verified review
I received the wrong item and tried to get a refund and have heard nothing back
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Jun 11, 2024
 Verified review
I've tried to log a return 3 times and sent 2 e-mails with no luck. Please help!
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Apr 7, 2024
 Verified review
Missing items.. taking my money And not delivering stock.. delayed order dates…
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Nov 6, 2023
 Verified review
Garment has iron shine patches like it was worn plus it’s fade on the band part
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Apr 24, 2024
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The box came damaged and it was for my wedding shoes… very very disappointing.
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Jan 11, 2024
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Products not as advertised Bad fits Sizes incorrect Return process inefficient
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Jun 18, 2024
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The package arrived earlier so I'm happy.

The product is good however the driver that delivered my package was so rude.
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Jun 14, 2024
 Verified review
On the outside is exactly what I ordered but on the inside it looks like fake
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Jun 14, 2024
 Verified review
Inventory error. Lack of customer service. You are lucky if u get your order.
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May 25, 2024
 Verified review
If an item is not available, please let me know before you refund me. Thanks
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Mar 14, 2024
 Verified review
Sizes are very much limited, and delivery gave me a lot of stress and hustles
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Jan 3, 2024
 Verified review
Options if want credits in my Superbalist account or crediting my bank account
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Jun 24, 2024
 Verified review
Have more sizes available. Most items i chose do not have my size available.
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Jun 2, 2024
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I wanted an exchange and they gave me the same thing and I’m not happy at all
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Jan 26, 2024
 Verified review
The sizing of some clothing brands should indicate runs small or run’s large
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Dec 11, 2023
 Verified review
No collection of returns. Slow to respond regarding questions. This is poor.
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