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superbalist.com
Reviews:

39,111 reviews in the last 12 months201,482 total reviews  

4.59
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Dec 16, 2023
 Verified review
The delivery was fast. I just wish the shoe was real leather. It looks nice though
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Dec 9, 2023
 Verified review
Make your discounts more transparent. Why are discounts given and then taken away?
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Dec 4, 2023
 Verified review
I reported back on the app that the desk arrived with some screws missing. No reply
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Nov 4, 2023
 Verified review
Your heels the heel is most of the time lose yoh aowa had to return multiple pairs
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Oct 22, 2023
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My full order never gets delivered. Always items that gets cancelled after payment
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Oct 8, 2023
 Verified review
More choices required on women’s cash purses and more choices on plus size clothes
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Feb 25, 2024
 Verified review
After waiting for delivery for a few days, I received a jeans in the wrong colour.
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Feb 21, 2024
 Verified review
I was given the wrong shoe. It was the correct shoe type and size but wrong style.
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Dec 28, 2023
 Verified review
I recently purchased a shoes and woke up to a refund email. I was so disappointed
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Dec 28, 2023
 Verified review
The item of clothing doesn’t look like the pictures The jewellery is bad quality
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Dec 11, 2023
 Verified review
I always buy my shoes at superbalist & they really don’t last I don’t want to lie🙁
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Dec 11, 2023
 Verified review
My order arrived after 2 weeks without my full order, most of my items are missing
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Oct 25, 2023
 Verified review
if you send the client the wrong item, then make it a priority to fix your mistake
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May 20, 2024
 Verified review
I ordered a specific denim and the delivery was some thing completely different.
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May 20, 2024
 Verified review
The dress from Superbalist was of a poor quality and fit. I returned it already.
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Mar 12, 2024
 Verified review
The sizes of the sweaters are too big. And I am not satisfied with their quality
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Feb 13, 2024
 Verified review
Not to be trusted anymore. Seems to be selling factory faults/defects these days.
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Jan 14, 2024
 Verified review
Not always happy with the size of products and colors or quality. In that order.
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Dec 11, 2023
 Verified review
Customer service unfortunately isn’t great compared to competitors in the market
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Oct 26, 2023
 Verified review
i requested size 8 and size 9 was send. I tried to exchange but it was sold ou.
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