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superbalist.com
Reviews:

39,111 reviews in the last 12 months201,482 total reviews  

4.59
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Jan 6, 2024
 Verified review
Not quite what I was used to. Stolen items in packages.
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Dec 29, 2023
 Verified review
Pictures on the shoes and sneakers must be clear plsss
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Dec 29, 2023
 Verified review
Maybe some more options for clothes for fuller figures
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Dec 2, 2023
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On the furniture side I feel the material is not good
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Nov 23, 2023
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I don't like that you can't use vouchers on sale items
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May 20, 2024
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Ist order I'm very disappointed, I got wrong item.
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Apr 17, 2024
 Verified review
Please bring back cash payments, atleast set a limit.
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Feb 19, 2024
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Returns and customer voucher handling is ridiculous.
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Feb 16, 2024
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Check my email to you, my experience with the driver
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Jan 18, 2024
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The quality on some of the items was not desirable.
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Oct 11, 2023
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Wrong items delivered, Long turnaround time of refund
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May 13, 2024
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Sells counterfeit perfume and doesn't allow refunds
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Apr 26, 2024
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Return process and exception handling is very poor.
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Apr 8, 2024
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My order was delivered to the wrong address 3 times
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Feb 8, 2024
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Please improve the comms, give updates on the orders
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Feb 2, 2024
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I got the wrong size ordered size 6 and got size 10😳
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Dec 15, 2023
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Received a wrong order twice and ended up giving up
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Dec 7, 2023
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They need to have Replay jeans, t-shirts and tekkies
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Oct 5, 2023
 Verified review
the order was summarily cancelled without my consent
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Aug 20, 2024
 Verified review
Never had to wait up to 7 working days for a parcel
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