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Most relevant positive review
Feb 14, 2024
Verified review
Had an issue with an old device not working with the latest update. Contacted tech support and they were awesome! So much so, they modified the last update to include a "patch" for older devices and Google play store errors with the software!!!
First-rate company, and their gps map app is fantastic with all the right extra bits, including BT obdii support!
Doubt I'll ever need to try another mapping program for my travels!
I recently wrote regarding the Thork DMD 12mm AMPS Bracket SE I purchased, informing that one of the 4 bolts quickly broke in half during installation and further, that the provided holes/slots for the AMPS fitting were extremely small and had to be drilled to allow for the bolt size needed to accommodate the Carpe Iter cradle. I have received no reply or response whatsoever, not great customer service for someone who has spent extensively on your products.
There's nothing wrong with their service, but I did not get any information of my ordered items was out of stock. I had to call them to get a reaction. There's room for improvement in this area. I have no complaints on any of the stuff I have ordered from them.
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Sep 16, 2024
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Insupportable !! Vous me demander un avis sur ma commande ?? Depuis plus de 15 jours maintenant je n'ai absolument au une nouvelle de celle ci !!. Ça n'est pas très sérieux et je souhaite très rapidement des explications.
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Sep 21, 2024
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Producto 10 - Atención al cliente 0
El producto es espectacular, pero he enviado hasta dos veces peticiones/consultas a traves del mail de contacto y no he recibido respuesta en ninguno de los dos casos.
En este aspecto tienen que mejorar sin duda alguna.
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Sep 18, 2024
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Reply to customers within a decent timeframe....and if you are out for holidays state it on your website!
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Sep 21, 2024
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Note if the product is on back order so the buyer (me) can know if that product will be there in time.