Thork RacingReviews:
555 reviews in the last 12 months555 total reviews
Excellent
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Most relevant positive review
Feb 14, 2024
Verified review
Had an issue with an old device not working with the latest update. Contacted tech support and they were awesome! So much so, they modified the last update to include a "patch" for older devices and Google play store errors with the software!!!
First-rate company, and their gps map app is fantastic with all the right extra bits, including BT obdii support!
Doubt I'll ever need to try another mapping program for my travels!
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Most relevant negative review
Feb 2, 2024
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I recently wrote regarding the Thork DMD 12mm AMPS Bracket SE I purchased, informing that one of the 4 bolts quickly broke in half during installation and further, that the provided holes/slots for the AMPS fitting were extremely small and had to be drilled to allow for the bolt size needed to accommodate the Carpe Iter cradle. I have received no reply or response whatsoever, not great customer service for someone who has spent extensively on your products.
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Reviews for Thork Racing
May 26, 2024
Verified review
Poor return policy. I ordered an item that didn’t work out. They said I’d have to go through a local distributor, but never followed up with which one I was supposed to work with.
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Feb 25, 2024
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Do not describe a product you are selling as "in stock-delivered in three days" while it is not: I ordered your device two weeks ago and it is not even shipped.
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Dec 5, 2023
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Slow shipping bad tracking
At the moment, very unhappy with the purchase, it's been more than a week since the purchase and the shipping information is always the same.
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Answer by Thork Racing
Dec 5, 2023
I am sorry for this, this is not directly related to us since that tracking is provided by shipping company. Usually for next Spain, DPD does next day delivery, it seems it was not the case. When something like this happens its always better to inform us so we can contact DPD about it.
MM
Mathias M.
Ort
Feb 26, 2024
Verified review
delivery delay without information, bad response
When I ordered every item was shown available, 6 days later I asked about the status and was told that they were waiting on one product and the farmers strike wasn't helping. Another week later I asked for the status again - no response but an information of (planned) shipment - still no answer.
Talk to your customers and answer if they ask!
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Jan 30, 2024
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not up to reputation
after numerous email exchanges in order to understand and find a solution and to make it clear that the support and yours do not correspond and having found no answer to my question, I finally modified the support by drilling myself, too bad for a good quality material or ultimately you have to drill for it to work
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Feb 13, 2024
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My order was processed quickly and the DHL courier system worked flawlessly. But the OMD cord supplied does not fit my bike - I used the website contact form to try to get this resolved and to date have heard nothing. I therefore cannot use the OMD that I bought. Rather disappointing
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Feb 16, 2024
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Only thing dispayed on DMD2 (beta as demanded) is throtthe and speed sent from my Bmw f 800 gs 2016. Should be able to do more since orher apps detect alot from engine etc.
A Idea would be that DMD2 makes a Dashboard with all sorts of info like drivemode, blinkers etc.
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Feb 9, 2024
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Haven’t received my package for 3rd week now. Zero reply on mail or via your website formula.
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Mar 18, 2024
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I still have not received my order, but the rating is already requested.
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Jun 19, 2024
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15 days since my order and I don’t have any news
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Mar 16, 2024
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Get back to me when I ask a question
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May 16, 2024
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May 7, 2024
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Mar 5, 2024
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Feb 22, 2024
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