Thork Racing

Reviews:

I recently wrote regarding the Thork DMD 12mm AMPS Bracket SE I purchased, informing that one of the 4 bolts quickly broke in half during installation and further, that the provided holes/slots for the AMPS fitting were extremely small and had to be drilled to allow for the bolt size needed to accommodate the Carpe Iter cradle. I have received no reply or response whatsoever, not great customer service for someone who has spent extensively on your products.

Typical Portuguese enthusiasm! I have their tablet using DMD2 and awaiting my DMD Remote1. I love shops like this that are there because they love riding bikes. Who wouldn't in Portugal?! It's obvious from their incredible tablet and nav software that they are leading edge--although still under development, the T865 makes an XT2 look like a paperweight--I have both. They also sell great quality gear--although it seems that, of the orders I've made, their stock seems a little sparse. I don't mind sacrificing a little for a shop that is doing everything to get better.

I am not satisfied that parts are shown as "in Stock" during order process and after the order it turns out, that some parts are not in Stock. Update for information only on e-Mail Demand. Definitively Room for improvement.

I have since I placed and order late May, not receive a delivery date, despite serval mails both direct and via Web, not heard any thing back! I still hope to hear back since the order amount has left my bank account!

Poor return policy. I ordered an item that didn’t work out. They said I’d have to go through a local distributor, but never followed up with which one I was supposed to work with.

Do not describe a product you are selling as "in stock-delivered in three days" while it is not: I ordered your device two weeks ago and it is not even shipped.

At the moment, very unhappy with the purchase, it's been more than a week since the purchase and the shipping information is always the same.