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Most relevant positive review
Jan 10, 2024
Verified review
Great service.
Disappointed I ordered several items an the very next day (actually just a few hours later) they put everything on sale and also introduced the bid what you want to pay. I was disappointed for items that hadnt been fulfilled yet and didnt have the opportunity to receive the lower price. As a valued repeat customer I would have expected to have received the same sale price.
All items I ordered were packed together in one box, which is obviously cost efficient and environment-friendly, but the unboxing experience was slightly disappointing and felt a bit cheap in relation to the amount I paid. Just a plain brown box with items wrapped in plastic... the flyer with tips how to keep neoprene good was nice, but there is room for improving the customer experience.